Specialist, Channel Contracts and Communications

MSD • Lenexa, KS

22h • $87,300 - $137,400 • Hybrid

About The Position

The U.S. Channel Contracts & Communication Specialist is a highly tactical individual contributor responsible for two core functions: (1) managing the drafting, coordination, and administration of channel partner contract agreements and related obligations, and (2) driving strategic channel partner communications across Companion Animal, Equine, and Livestock portfolios. This role reports to the Associate Director of U.S. Channel Operations and partners closely with the U.S. Channel Operations and Engagement team, as well as cross-functional stakeholders across the U.S. Commercial organization. This individual leads the development and distribution of coordinated channel communications, including promotions, announcements, pricing updates, and marketing materials, ensuring timely, accurate, and audience-appropriate delivery to channel partners. The role collaborates cross-functionally to gather, verify, and review information prior to deployment, while maintaining communication platforms and product specification resources and supporting channel-facing initiatives. This role also leverages a strong understanding of channel partner contract terms to advise business stakeholders on communication requirements, obligations, and notice provisions, ensuring all external communications are compliant and aligned with contractual commitments. In parallel, this role ensures channel partner agreements are drafted, organized, executed, and tracked with precision across the full contract lifecycle. The position also builds strong partnerships with National Account Managers (NAMs) and Field Activation Leads (FALs) to support channel engagement and execution of key business initiatives.

Requirements

• 3–5 years of professional experience in contract or agreement management
• Familiarity with agreement management systems, including electronic signature systems
• Strong written and verbal communication skills, with demonstrated attention to detail
• Experience drafting, reviewing, and organizing business agreements or contracts
• Self-starter with a proven ability to manage competing priorities and deliver high-quality work
• Collaborative mindset with the ability to build effective partnerships across teams
• Strong organizational skills and the ability to manage multiple deadlines simultaneously
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

Nice To Haves

• Experience in contract administration, legal operations, or paralegal support
• Experience within animal health or a related industry
• Experience managing content within cloud-based communication platforms
• Content development or marketing writing experience

Responsibilities

• Lead the development and distribution of coordinated channel partner communications, including promotions, announcements, pricing updates, product specifications, and program notices.
• Collaborate cross-functionally with U.S. Commercial stakeholders to gather, verify, and approve information prior to internal and external communication deployment.
• Ensure communications are timely, accurate, and aligned with established standards, target audiences, and business objectives.
• Own and maintain the channel communication platform, Channel Content site, and Product Specifications site, ensuring content, collateral, and product information are current, accurate, and consistently managed.
• Identify and implement opportunities to enhance communication effectiveness and strengthen channel partner engagement.
• Draft channel partner agreements, amendments, and supporting documentation, including exhibits and scopes of work, ensuring accuracy and alignment with business and legal requirements.
• Develop and maintain standardized agreement templates and supporting resources to improve consistency and efficiency.
• Create and refine contracting processes and tools, while identifying and implementing improvements to streamline workflows, reduce cycle times, and simplify execution.
• Manage the full contract lifecycle for channel partners, including initiation, execution, renewal, and termination.
• Track contract terms, renewal timelines, and key milestones; proactively communicate upcoming expirations and required actions.
• Maintain a centralized, organized repository of all partner agreements and related documentation.
• Ensure agreements are properly routed, executed, and accessible to relevant stakeholders.
• Identify and escalate contract discrepancies, compliance gaps, and risk areas.
• Advise business stakeholders on communication obligations, notice requirements, and contractual provisions, ensuring alignment between agreements and external communications.
• Support internal stakeholder enablement by providing guidance on contract processes, expectations, and key terminology.
• Provide project support to U.S. Channel Operations team members to support execution of key business initiatives and priorities.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level