Specialist- Account Receivable

TURTLE WAX INC•Lombard, IL

1d•$50,000 - $66,000•Onsite

About The Position

The Accounts Receivable Specialist is responsible for accurately applying customer payments, maintaining customer account records, supporting collection activity, and researching payment discrepancies, short payments, unapplied cash, overpayments, and deductions. This role works closely with Finance, Customer Service, and other internal teams to ensure cash is posted timely, customer accounts are accurate, deductions are properly documented and routed, and unresolved account issues are followed through to resolution.

Requirements

3+ years of experience in accounts receivable, cash application, deductions, collections, customer account research, or related finance/customer service support role.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Ability to stay organized, manage competing priorities, and meet deadlines in a fast-paced environment.
Effective written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.

Nice To Haves

Associate or bachelor’s degree in related field preferred.
Preferred experience with customer portals, deduction research, short payments, chargebacks, credit memos, customer account reconciliation, and JDE or similar ERP systems.

Responsibilities

Process and apply customer payments, reconcile cash receipts, and maintain supporting documentation for all payment activity.
Research and resolve payment discrepancies, including unapplied cash, short payments, overpayments, deductions, and chargebacks.
Access customer portals and internal systems to obtain remittance details, payment status, claim documentation, and other account information.
Investigate customer deductions and disputes, partnering with internal teams to identify root causes and drive resolution.
Monitor accounts receivable balances, follow up on overdue accounts, and maintain accurate customer account records.
Collaborate with customers and cross-functional teams to resolve account issues, payment discrepancies, credit memo concerns, and documentation requests.
Support customer master data maintenance in compliance with company policies and internal controls.
Prepare accounts receivable and cash application reports while ensuring adherence to financial procedures and reporting requirements.
Assist with month-end, quarter-end, and year-end closing activities.
Support internal and external audits by providing requested documentation.
Ensure compliance with company policies, accounting standards, and internal controls.
Identify opportunities to improve AR and cash application processes.
Other duties as assigned

Benefits

Medical – Blue Cross and Blue Shield of IL. Turtle Wax offers multiple health plan options to best match each individual team members’ needs. Prescription Drug Benefits accompany each health plan as well.
Dental and Vision
Life, AD&D and Long-Term Disability Insurance
Flexible Spending and Health Savings Accounts.
Paid Time Off
Paid Holidays
Tuition Assistance
401K with match.
Service Awards
Turtle Wax Product
Employee Assistance Program
Discounted Pet Insurance
Legal Plans