Special Projects Inspector

Marriott•Nashville, TN

About The Position

The Special Projects Inspector enters the status of cleaned rooms, completes checklists documenting the cleanliness and condition of assigned areas, completes required Housekeeping paperwork, identifies room assignments and required cleaning, and inspects guest rooms after Housekeepers have cleaned them. The role responds promptly to guest and departmental requests and follows procedures for accessing guest rooms and confirming they are vacant before entry. The position also supports management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, and serves as a role model. It follows company and safety and security policies, reports maintenance problems and safety hazards, accidents, or injuries, completes safety training and certifications, and properly stores flammable materials. The employee maintains a clean and professional appearance, protects confidential information and company assets, welcomes guests, anticipates and addresses their service needs, and assists individuals with disabilities. The role upholds quality standards and identifies, recommends, develops, and implements ways to improve efficiency, productivity, quality, safety, or cost savings. It builds positive working relationships, supports team goals, listens and responds to employee concerns, and communicates clearly and professionally. The position includes physical activity such as handling objects of varying weights, pushing and pulling a loaded housekeeping cart, reaching, bending, twisting, stooping, and standing, sitting, kneeling, or walking for extended periods during a shift. It also involves using computers or point-of-sale systems to enter and locate work-related information and visually verifying and interpreting written documents. Other reasonable duties may be requested by Supervisors.

Requirements

High school diploma or G.E.D. equivalent (preferred qualification).
At least 1 year of related work experience (preferred qualification).
No supervisory experience required.
No license or certification required.
Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance and objects over 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to use computers and/or point-of-sale systems and visually verify and interpret written documents.
Ability to speak clearly and professionally and respond appropriately to guests' and employees' needs.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.

Responsibilities

Enter the status of rooms after cleaning and complete checklists documenting the cleanliness and condition of assigned areas.
Complete required Housekeeping paperwork.
Identify room assignments and the type of cleaning required for each room.
Inspect guest rooms after Housekeepers have cleaned them.
Respond promptly to requests from guests and other departments.
Follow guest-room access procedures and ensure the room is vacant before entering.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model.
Follow company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Ensure quality expectations and standards are met and identify, recommend, develop, and implement ways to improve efficiency, productivity, quality, safety, or cost savings.
Develop positive working relationships, support team goals, listen and respond appropriately to employee concerns, and communicate clearly and professionally.
Enter and locate work-related information using computers and/or point-of-sale systems; visually verify and interpret written documents.
Perform other reasonable duties as requested by Supervisors.