Special Projects Business Office Manager

Signature HealthCARE, LLC•Nashville, TN

1d•Onsite

About The Position

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Requirements

Bachelor’s Degree in Accounting or related field or combination of education and experience.
Minimum of three (3) years’ experience in accounts receivable; long term care preferred.
Knowledge and experience with long term care accounts receivable practices.
Working knowledge of long-term care regulations, as well as knowledge of Medicare, Medicaid (including other third party insurance companies) billing practices.
Effective verbal and written English communication skills.
Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.

Nice To Haves

long term care preferred

Responsibilities

Responsible for acting as interim facility Business Office Manager when vacancies occur, as well as providing the interim support with focus on AR and collections.
Provide the business office staff with the knowledge and skills necessary to complete all tasks assigned.
Evaluate efficiency, accuracy, and productivity of all office staff in collaboration with the REBOC and Controller and requirements set forth by Medicaid and Medicare.
Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
Assist the Regional Business Office Consultant (REBOC) with on-boarding and training of new Business Office staff.
Act as a role model in the execution of business office policies, procedures, and daily functions.
Evaluate accuracy of billing under Medicaid and Medicare guidelines set forth by state and federal government.
Identify areas of concern and effectively communicate information with REBOC.
Monitor and evaluate the effectiveness of the accounts receivable process and make recommendations for improvement when applicable.
Assist in evaluating issues of poor performance and effectively communicate to the REBOC.