Special Investigator (General)

State of Connecticut•Hartford, CT

7d•Hybrid

About The Position

The Connecticut Department of Consumer Protection’s Gaming Division is hiring a Special Investigator to conduct investigations related to gaming licensees, complaints, and alleged violations of state laws, regulations, and legislation. The role supports the division’s programmatic work, including preparing investigative reports for DCP legal hearings and coordinating with criminal investigators, other agency employees, gaming industry stakeholders, licensees, and the public. The Special Investigator reports directly to the Supervising Special Investigator. The Gaming Division regulates Connecticut’s legal gambling programs, including casinos, lottery, off-track betting, sports wagering, online sports wagering and casino gaming, and fantasy contests. Its work includes game and system approvals, licensing, inspections, monitoring, audits, and investigations to safeguard consumers and the integrity of gaming. The position is based at 450 Columbus Boulevard in Hartford, Connecticut, and offers a hybrid work environment. It is full-time, 40 hours per week, Monday through Friday, 7:30 a.m. to 4 p.m.; work may also include evenings, weekends, and holidays. Applicants must be current employees of the listed state agency with at least six months of full-time or equivalent service, subject to applicable provisions, and meet the stated minimum qualifications.

Requirements

Five years of investigatory experience in health care, insurance claims, law enforcement, or a regulatory field.
Knowledge of investigatory methods and techniques, relevant state laws and regulations, and relevant professional terminology.
Interpersonal, oral and written communication, and interviewing skills.
Ability to utilize computer software.
Applicants must be current employees of the listed State of Connecticut agency with at least six months of full-time or full-time-equivalent service, subject to applicable collective bargaining provisions.
College training in consumer protection, health care, law enforcement, or a closely related field may substitute for general experience at 15 semester hours per half-year, up to four years for a bachelor's degree.
A master's degree in a closely related field may substitute for one additional year of general experience.
Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may substitute for general experience.
Incumbents may be required to be a Notary Public, travel, and possess and retain a valid Motor Vehicle Operator’s license.

Nice To Haves

Experience preparing reports summarizing investigative findings in a retail gaming environment, casino properties, parimutuel parlors, or sports wagering facilities.
Experience analyzing casino management and back-office software to investigate gaming abuses, frauds, or irregularities.
Experience evaluating internal controls and operating procedures used in the gaming industry.
Experience presenting evidence and testimony in administrative hearings and criminal proceedings.
Experience developing relationships with internal and external stakeholders.

Responsibilities

Investigate licensee complaints and alleged breaches of licenses, regulations, and legislation that may result in denial or revocation of licensure or other consequences.
Assist the Sports Wagering & Online Gaming Unit and Gaming Division Criminal Investigators with research for ongoing investigations.
Gather information and evidence, and collate and analyze material.
Conduct special investigations, including complaints, alleged violations of state laws and regulations, and internal waste and fraud.
Prepare investigative reports for DCP legal hearings and recommend appropriate corrective action.
Represent the Gaming Division in compliance hearings and legal proceedings.
Coordinate and liaise with gaming industry licensees and other stakeholders.
Conduct internal and external liaison with DCP Gaming and agency employees, industry stakeholders, licensees, and the public.
Perform other duties assigned by the Supervising Special Investigator.