Special Investigator (General)

State of Connecticut•Hartford, CT

2d•Hybrid

About The Position

The Connecticut Department of Consumer Protection (DCP), Investigations Division, is recruiting Special Investigators for vacancies involving Home Improvement, Human Trafficking, and Homemaker and Companion Agencies. The division investigates alleged violations of the Connecticut Unfair Trade Practices Act and other consumer-protection laws and regulations. The Investigator conducts timely, unbiased, and thorough investigations into allegations of consumer fraud and related matters, including unfair trade practices, homemaker and companion agencies, and home improvement. Duties include interviewing relevant parties, obtaining records and evidence, conducting research, and preparing comprehensive investigative reports. The position independently performs a full range of investigative tasks relating to complaints and alleged violations of state laws and regulations. Work may include collecting and evaluating evidence, recommending corrective action, responding to public inquiries, preparing affidavits or warrants, issuing citations, testifying at hearings or in court, and conducting surveillance or legal research. The position is based at 450 Columbus Boulevard in Hartford, Connecticut, and is hybrid and eligible to apply for telework under the applicable policy. It is full-time, 40 hours per week, Monday through Friday, on first shift, with occasional weekend hours possible. Travel may be required.

Requirements

Five years of investigatory experience in health care, insurance claims, law enforcement, or a regulatory field.
Knowledge of investigatory methods and techniques, relevant state laws and regulations, and relevant professional terminology.
Interpersonal, oral and written communication, and interviewing skills.
Ability to use computer software.
College training in consumer protection, health care, law enforcement, or a closely related field may substitute for general experience at 15 semester hours per one-half year of experience, up to a maximum of four years for a bachelor's degree.
A master's degree in a closely related field may substitute for one additional year of general experience.
Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may substitute for general experience.
May be required to be a Notary Public.
May be required to travel.
May be required to possess and retain a valid Motor Vehicle Operator’s license.

Nice To Haves

Experience handling regulatory investigations.
Experience analyzing contracts and financial records.
Experience serving as a witness at legal hearings.
Experience writing investigation reports, inspection reports, or affidavits of arrest.
Experience using mobile inspection software.

Responsibilities

Conduct investigations of assigned complaints and alleged violations of state laws and regulations.
Interview witnesses, complainants, and other relevant individuals to obtain information.
Secure statements, documents, records, and exhibits that may be used in administrative hearings or court proceedings.
Research, collect, and evaluate data and compile information.
Write investigative reports and recommend appropriate corrective action.
Answer public inquiries.
Prepare affidavits and applications for arrest warrants when required.
Prepare search and seizure warrants when required.
Issue citations when required.
Testify at hearings and in court when required.
Conduct surveillance and secure samples for testing when required.
Conduct legal research when required.
Perform related duties as required.