Special Events Coordinator, Washington County

NWACC•Washington County Campus, Arkansas, AR

77d•Onsite

About The Position

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Special Events Coordinator schedules meetings, student activities, special events, and community or business events at the NWACC Washington County location. This position responds to room requests, coordinates event logistics, supports Ad Astra scheduling and reporting, and provides responsive customer service to internal and external stakeholders. The role provides accurate information about facilities, policies, rates, procedures, and events; coordinates support services; assists with location events as needed; and may attend events to ensure successful execution. Evening or weekend work may be required. Independently schedule internal and external non-academic facility use at the Washington County location Interpret facility policies and exercise sound judgment when approving or coordinating facility use Advise event organizers on resources, coordinate logistics, and communicate event needs to Physical Plant, IT, and Campus Security Prepare event contracts, support scheduling system improvements, and recommend process enhancements Schedule appointments, provide facility tours, consult with customers on event needs, recommend available resources, and draft customer communications Meet customers on event days to confirm setup, assist with IT/AV needs, and coordinate technical support as needed Remain available for evening or weekend events as needed; weekly schedules may vary and may include travel to the Bentonville location Coordinate event communications, lobby monitor content, and signage in partnership with Marketing and the Washington County team Maintain customer databases and Ad Astra records, prepare reports, and collaborate with college departments on special events Build and maintain relationships with vendors and external resource providers Process customer billing through Workday Monitor AV equipment and technology resources Train others in safe and proper equipment operations Perform related duties as assigned.

Requirements

The formal education equivalent of a high school diploma.
At least two years of event or related experience.

Nice To Haves

The formal equivalent of a Bachelor's degree from an accredited institution of higher education.
A broad knowledge of such fields as advanced accounting, marketing, business administration, finance, etc.

Responsibilities

Schedules meetings, student activities, special events, and community or business events at the NWACC Washington County location.
Responds to room requests.
Coordinates event logistics.
Supports Ad Astra scheduling and reporting.
Provides responsive customer service to internal and external stakeholders.
Provides accurate information about facilities, policies, rates, procedures, and events.
Coordinates support services.
Assists with location events as needed.
May attend events to ensure successful execution.
Independently schedules internal and external non-academic facility use at the Washington County location.
Interprets facility policies and exercises sound judgment when approving or coordinating facility use.
Advises event organizers on resources.
Coordinates logistics.
Communicates event needs to Physical Plant, IT, and Campus Security.
Prepares event contracts.
Supports scheduling system improvements.
Recommends process enhancements.
Schedules appointments.
Provides facility tours.
Consults with customers on event needs.
Recommends available resources.
Drafts customer communications.
Meets customers on event days to confirm setup.
Assists with IT/AV needs.
Coordinates technical support as needed.
Remains available for evening or weekend events as needed; weekly schedules may vary and may include travel to the Bentonville location.
Coordinates event communications, lobby monitor content, and signage in partnership with Marketing and the Washington County team.
Maintains customer databases and Ad Astra records.
Prepares reports.
Collaborates with college departments on special events.
Builds and maintains relationships with vendors and external resource providers.
Processes customer billing through Workday.
Monitors AV equipment and technology resources.
Trains others in safe and proper equipment operations.
Performs related duties as assigned.