Special Events Attendant

SP Plus•Charlotte, NC
•Onsite

About The Position

SP+ is hiring Special Events Attendants to support sports and entertainment events. The role focuses on courteous customer service, collecting parking payments, and helping maintain safe and orderly traffic flow. Attendants work at special event locations, learn each location’s requirements, and provide directions and information to customers. The position requires maintaining a neat appearance and complete uniform, handling cash securely, and reporting safety hazards and unusual occurrences to management. Work takes place outdoors in varying weather conditions. Shift requirements vary by location; third-shift and weekend availability may be required where applicable.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one situations to customers and other employees.
  • Ability to write simple correspondence.
  • Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using American money.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift and move up to 25 pounds.
  • Ability to work outside in varying weather conditions.

Responsibilities

  • Courteously assist customers and answer their questions.
  • Deliver quality customer service, receive payment for parking services, and facilitate traffic flow through the gate.
  • Arrive for each scheduled shift on time and in a neat, clean uniform.
  • Give directions and provide information about locations in the city.
  • Control traffic at entrances and exits as needed.
  • Report accidents, observed or suspected violations of company policy, safety hazards, and unusual occurrences to the Facility or Senior Manager.
  • Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
  • Learn each Special Event location and its requirements.
  • Count starting bank money at the beginning of the shift.
  • Collect cash and/or coupons and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Verify shift transactions against money on hand and complete a cashier shift report.

Benefits

  • Flexible work schedule
  • Daily pay through Payactiv
  • Ability to learn and grow with SP+
  • Opportunities for career growth
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