Special Events Attendant

Metropolis Technologies • Baltimore, MD

2d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Special Events Attendant works at sports and entertainment events, assisting customers, receiving parking payments, and helping keep traffic moving. The role requires courteous customer service, familiarity with event locations and their requirements, and accurate handling and reporting of cash transactions. Employees must arrive on time in a neat, complete uniform and may work outside in varying weather conditions. Special shift requirements vary by location; third-shift and weekend availability may be required where applicable.

Requirements

• Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to present information effectively in one-on-one situations to customers and other employees.
• Ability to write simple correspondence.
• Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including performing these operations with American currency.
• Maintain a neat and clean appearance and wear the complete uniform at all times.
• Ability to stand and walk regularly and use hands to handle cash and equipment.
• Ability to occasionally sit, climb, or balance, and lift or move up to 25 pounds.
• Ability to work outdoors in varying cold, rainy, snowy, harsh, hot, and humid weather conditions.
• Availability for location-specific shifts; third-shift and weekend availability may be required where applicable.

Responsibilities

• Courteously assist customers and answer their questions.
• Provide quality customer service, receive parking payments, and facilitate traffic flow through the gate.
• Arrive on time for each scheduled workday and maintain a neat, clean, complete uniform.
• Give directions and know the surrounding area well enough to inform customers about city locations.
• Control traffic at entrances and exits as needed.
• Report known accidents, observed or suspected Company policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
• Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
• Learn each Special Event location and its requirements.
• Count bank money at the beginning of the shift to verify the starting total.
• Collect cash and/or coupons and maintain cash security.
• Make change and issue receipts or tickets for each transaction.
• Verify shift transactions against money on hand and complete a cashier shift report.

Benefits

• Flexible work schedule
• Daily pay through Payactiv
• Opportunities to learn and grow with SP+ and pursue career growth
• Eligible employees may participate in medical, dental, vision, flexible spending account, long- and short-term disability, life, and accident insurance plans, a 401(k), and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed