Special Events Attendant

SP Plus•Chicago, IL
•Onsite

About The Position

SP+ is hiring Special Events Attendants to support sports and entertainment events. The role focuses on providing courteous customer service, collecting parking payments, and helping traffic flow safely through venue entrances and exits. Attendants learn the requirements of each event location and work in uniform, including outdoors in varying weather conditions. Shift requirements vary by location; third-shift and weekend availability may be required where applicable.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to present information effectively in one-on-one situations with customers and company employees.
  • Ability to write simple correspondence.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit, climb, or balance; and occasionally lift and move up to 25 pounds.
  • Ability to work outdoors in varying weather conditions.

Responsibilities

  • Answer customers’ questions courteously and provide quality customer service.
  • Receive customer payments for parking services and facilitate traffic flow through the gate.
  • Arrive on time for each scheduled workday in a neat, clean uniform.
  • Give directions and provide information about nearby locations.
  • Control traffic at entrances and exits as needed.
  • Report accidents, suspected policy violations, safety hazards, unusual occurrences, and spills or debris to the Facility or Senior Manager.
  • Learn each Special Event location and its requirements.
  • Count bank money at the beginning of the shift to verify the starting total.
  • Collect cash and/or coupons and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Verify shift transactions against money on hand and complete the cashier shift report.

Benefits

  • Flexible work schedule
  • Daily pay through Payactiv
  • Opportunities to learn, grow, and pursue career growth
  • Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k) plan; and paid time off.
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