Speaker Bureau Implementation Manager

EVERSANA•New York, NY

6h•$66,950 - $97,000•Onsite

About The Position

The Speaker Bureau Implementation Manager is responsible for the management, launch, and optimization of speaker bureaus within our proprietary platform. This role leads new bureau implementations, drives continuous operational and technology enhancements, and ensures seamless platform performance across program lifecycles. The position requires strong team and client collaboration, strategic and solution-oriented thinking, and the ability to navigate evolving priorities across multiple clients and stakeholders within the speaker bureau industry.

Requirements

Equivalent experience in speaker bureau within the pharmaceutical industry
4+ years in pharmaceutical experience and working on speaker bureaus and/or platforms
Excel, Zoom, Teams

Nice To Haves

Bachelor’s degree or equivalent experience
6+ years in pharmaceutical experience and launching or implementing speaker bureaus and/or platforms
Experience with Veeva Vault PromoMats and/or submission workflows, including MLR process; Excel, Zoom, Teams

Responsibilities

Develop and maintain a comprehensive understanding of portal functionality, applying strategic thinking to assess, address, and resolve business needs
Attend and participate in new project briefings, kickoff meetings, and bureau launch planning sessions
Provide input based on knowledge and experience to support program structure, budgets, and operational strategy
Identify operational and system improvement opportunities to enhance program execution and drive efficiency
Own the development, maintenance, and continuous improvement of work instructions for all task processes
Assists with speaker bureau launches, ensuring client’s customized components are implemented accurately and in alignment with timelines and expectations
Translate program specifics into team playbooks and training materials for new and existing bureaus
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Serve as primary business owner for the speaker bureau platform/portal
Continuously evaluate portal performance and identify opportunities for automation, reporting enhancements, and usability improvements
Work directly with internal developers to translate business and client needs into clear technical requirements and functional solutions
Conduct thorough and ongoing system testing, including user acceptance testing (UAT), to validate functionality, identify issues, and ensure successful deployment of enhancements
Lead implementation of process improvements to address identified gaps across workflows, systems, and program execution.
Provide guidance, training, and ongoing support for speaker bureau portal and processes both internally and externally
Communicate program updates, system changes, and enhancements effectively, ensuring stakeholder alignment and understanding.
Support and coordinate Veeva submission processes related to portal materials.
Pivot across multiple programs and priorities to support business demands, new launches, and evolving client needs