Spanish Interpreter/Registration
About The Position
The Interpreter/Registration position provides services at HealthNet Health Centers for patients and family members who do not speak English, supports compliance with the ADA, and helps ensure equal access for people with different levels of ability. The role translates English for Spanish-speaking patients and their families and serves as a liaison between non-English-speaking communities and HealthNet. It also responds to concerns about interpretation and patient communication, assists with collecting patient information, and provides administrative support. Support tasks may include financial screening, answering phones, scheduling appointments, assisting in the cashier area, and helping in medical records. The position also provides cultural education to other employees. Employees who are certified Medical Assistants are expected to be proficient in additional patient-care areas. This is a full-time position at Southeast Health Center, 901 Shelby St, Indianapolis, Indiana. Center hours are Monday and Tuesday, 8 a.m. to 8 p.m., and Wednesday through Friday, 8 a.m. to 5 p.m. The listed responsibilities are a summary and may not include other tasks requested by a physician or clinic manager. The role may involve travel to other Health Centers, and reliable transportation is required.
Requirements
- High school diploma or GED.
- Knowledge of and experience translating Spanish in a medical setting.
- Must be certified in translation or willing to become certified.
- Excellent interpersonal skills.
- Appreciation and understanding of Hispanic/Latino communities.
- Customer service skills.
- Reliable transportation.
- Ability to read, write, hear, and communicate effectively in English, orally and in writing.
- Ability to stand, walk, sit, bend, squat, and stoop for prolonged periods, including repeated bending, stooping, and squatting.
- Ability to lift, push, and/or pull light to moderately heavy weights up to 20–30 pounds.
- Ability to perform duties during varied and/or prolonged work hours.
Responsibilities
- Translate English for Spanish-speaking patients and their families.
- Serve as a liaison between non-English-speaking communities and HealthNet.
- Respond to concerns about language interpretation and communication for patients and their families.
- Assist in collecting patient information.
- Provide support with financial screening, answering telephones, making appointments, and assisting in the cashier and medical records areas.
- Provide cultural education to other employees.
- If certified as a Medical Assistant, be proficient in additional patient-care areas.
- Perform other tasks requested by a physician or clinic manager.
Benefits
- Competitive compensation
- Medical, dental, and vision plans
- Short-term and long-term disability
- Health Savings Account and Difference Card available within certain medical plans
- Flexible Spending Account
- Life insurance
- AD&D coverage
- Group accident, critical illness, and hospital indemnity coverage
- Domestic partner leave
- Wellness programs
- 401(k) match
- Paid time off that accumulates from the start of employment and is available to use
- Tuition reimbursement
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
