Spanish Healthcare Interpreter, Language Services
About The Position
The Spanish Healthcare Interpreter will proactively respond to requests for language access in a healthcare setting. This includes in-person interpreting, telephone interpreting, video interpreting, and basic translation. The role leverages technology to deliver services in various modalities and troubleshoots basic application issues. The interpreter will maintain relationships with internal customers, make decisions regarding appropriate interpreter modalities, and strive to contain costs. They will interpret information regarding patient and family healthcare needs, acting as a cultural broker by educating caregivers on patient culture in relation to healthcare. The interpreter must fully abide by the healthcare system's professional conduct standards, execute job duties ethically, and follow national practice standards. Basic written information will be translated as needed within department guidelines. The role also involves serving as a cultural mediator and educating customers appropriately.
Requirements
- High school diploma required.
- 1-year related experience required.
- Knowledge of medical terminology and prior experience in a healthcare setting is required.
- Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
- Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.
- Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
- Must be mobile throughout entire healthcare system.
- Must be able to deliver language access via in-person, telephone and video remote modalities
Nice To Haves
- Bachelor's degree preferred.
- National medical interpreter certification preferred.
- for bilingual candidates it is preferred you have obtained a certificate of completion for 40 hours of medical interpreter training before applying.
Responsibilities
- Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
- Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
- Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
- Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
- Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
- Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
- Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
- Translates basic written information as needed and within department guidelines.
- Serves as a cultural mediator and educate customers appropriately.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
