Spanish Healthcare Interpreter I - Night Shift - Atrium Health Cabarrus-Concord
About The Position
The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes. This role requires the ability to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment and work night shifts. The interpreter will proactively respond to requests for language access, including in-person, telephone, and video interpreting, as well as basic translation. They will leverage technology, troubleshoot basic application issues, and maintain relationships with internal customers. The role involves interpreting information regarding patient and family healthcare needs, such as patient education, appointments, discharge instructions, procedures, and emergency encounters, ensuring accuracy and cultural sensitivity. Additionally, the interpreter will act as a cultural broker, educating caregivers on patient cultures in relation to healthcare, and will abide by professional conduct standards and national practice standards. Basic written translation within department guidelines is also a responsibility.
Requirements
- High school diploma required.
- 1-year related experience required.
- Knowledge of medical terminology required.
- Prior experience in a healthcare setting required.
- Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
- Must be able to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment.
- Must speak English and foreign language in simple, understandable terms.
- Must have an intact sense of sight and hearing.
- Must be mobile throughout entire healthcare system.
- Must be able to deliver language access via in-person, telephone and video remote modalities.
Nice To Haves
- Bachelor's degree preferred.
- National medical interpreter certification preferred.
- Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.
Responsibilities
- Proactively responds to requests for language access in a healthcare setting.
- Provides in-person interpreting, telephone interpreting, video interpreting, and basic translation.
- Leverages the use of technology to deliver services in a variety of different modalities.
- Troubleshoots basic application issues with software and customer as needed.
- Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
- Strives to contain costs at all times and leverages vendor relationships as needed.
- Interprets information regarding the patient's and family's healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
- Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
- Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
- Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
- Translates basic written information as needed and within department guidelines.
- Serves as a cultural mediator and educate customers appropriately.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
