Spanish Healthcare Interpreter I - Night Shift - Atrium Health Cabarrus-Concord

Advocate Health and Hospitals Corporation • Charlotte, NC

7d • Onsite

About The Position

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes. This role requires the ability to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment and work night shift.

Requirements

• High school diploma required.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Must be able to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment and work night shift.
• Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
• Must be mobile throughout entire healthcare system.
• Must be able to deliver language access via in-person, telephone and video remote modalities.

Nice To Haves

• Bachelor's degree preferred.
• National medical interpreter certification preferred.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED