Spa Technician/Cosmetologist

HEI Hotels and Resorts•Fort Lauderdale, FL

1d•Onsite

About The Position

The Spa Technician/Cosmetologist performs esthetic services for spa guests and members, including hair, nail, facial, and waxing services. The role involves reviewing client intake forms to select appropriate treatments, performing services within the scope of training and using required draping protocols, and accurately documenting client medical history, services performed, skin analysis, and product recommendations in the Spa Computer System. The technician provides a welcoming, therapeutic experience, promotes the health and wellness benefits of treatments, and recommends service frequency. The position also requires protecting client confidentiality, maintaining professional boundaries, and keeping personal appearance and the therapy room clean and professional.

Requirements

Current state cosmetology or esthetician license.
High school diploma or equivalent.
At least two years of experience in esthetics.
In-depth knowledge of current esthetic industry techniques, equipment, services, and products.
Willingness to maintain the highest levels of confidentiality regarding guests and staff.
Customer-service orientation and ability to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
Ability to lift, bend, stoop, walk, and push carts weighing up to 50 pounds, with or without reasonable accommodation.
Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
Ability to stand and move throughout the spa and continuously perform essential job functions, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

Greet guests and members professionally and in a friendly manner.
Review client intake forms and select appropriate spa treatments based on client needs.
Perform spa treatments within the scope of training and follow draping protocols.
Complete accurate and legible client intake notes and communicate and transcribe relevant information into the Spa Computer System.
Create a positive experience through therapeutic touch and a friendly attitude.
Promote the health and wellness benefits of spa treatments and recommend service frequency tailored to each client.
Safeguard client information and confidentiality.
Maintain professional boundaries and avoid dual relationships with clients.
Maintain a clean, pressed uniform and a clean therapy room; follow table-dressing and draping protocols.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.