Spa Nail Technician

Sanibel Harbour Marriott Resort and Spa•Fort Myers, FL

About The Position

Marriott Sanibel Harbor Resort & Spa is seeking a knowledgeable beauty professional skilled in manicures and pedicures to provide customized services suited to guests’ needs. The position works in the resort’s newly renovated spa, which is scheduled to reopen soon. The technician provides nail care, evaluates guests’ needs and the appropriateness of services, advises on nail care, and promotes spa and salon retail products. The role also involves guest assistance, maintaining a clean and well-stocked workstation, caring for tools and equipment, and following company standards and procedures. A valid state manicurist or cosmetologist license must be maintained; additional state licensing or registration requirements may apply.

Requirements

  • High school diploma or GED.
  • Valid state manicurist or cosmetologist license and responsibility for maintaining a valid license; additional state licensing or registration requirements may apply.
  • At least one year of proven experience as a nail technician or in customer service.
  • In-depth knowledge of manicure and pedicure techniques.
  • Ability to concentrate for extended periods.
  • Detail-oriented and patient.
  • Excellent hand-eye coordination.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Ability to speak, read, and understand English.

Responsibilities

  • Welcome guests promptly and warmly, communicate clearly, listen and engage, and thank guests in accordance with brand standards.
  • Provide manicure and pedicure services tailored to guests’ needs.
  • Anticipate and address service needs, including assisting individuals with disabilities.
  • Assess guest needs, ask about contraindications, and examine skin, hair, or nails to evaluate their condition and the suitability of the scheduled service.
  • Determine and advise guests on appropriate skin, hair, or nail care.
  • Demonstrate, promote, and sell spa and salon retail products.
  • Answer questions about general property information and amenities.
  • Escort guests to and from treatment rooms and check their comfort during services.
  • Monitor and adhere to the daily schedule.
  • Clean, maintain, and sterilize tools and equipment.
  • Keep the workstation or treatment room clean throughout the shift.
  • Dispose of trash and dirty linens in designated areas; secure supplies and equipment at the end of each shift; and restock stations.
  • Wash and fold laundry.
  • Maintain current licensure in the service area.
  • Contribute to a positive work environment and teamwork.
  • Maintain a clean and professional uniform and personal appearance.
  • Contact Maintenance or a supervisor if equipment requires service.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Perform other reasonable job duties as requested.
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