Spa Supervisor

AccorHotel•Telluride, CO

5d•$21•Onsite

About The Position

For guests seeking rejuvenation, inspiration, and personalized attention, Fairmont Hotels & Resorts offers a curated collection of elevated spa experiences. As Spa Supervisor, your leadership and passion will inspire an engaged team of professionals dedicated to delivering exceptional service, transforming each moment into a lasting memory.

Requirements

Previous leadership experience within a spa or wellness environment preferred
Proficient in Microsoft applications
Experience within a luxury hotel or hospitality setting is an asset
Post-secondary degree or certification in a related field considered an asset
Exceptional communication and organizational skills
Strong interpersonal abilities with a proactive, solutions-oriented mindset
Highly reliable, professional, and detail-oriented
Ability to perform effectively under pressure in a fast-paced environment
Collaborative team player with a positive and supportive approach
Guest-focused, with the ability to remain calm, composed, and courteous at all times
Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Responsibilities

Consistently deliver professional, engaging, and gracious service
Oversee day-to-day Spa operations, ensuring all service and brand standards are upheld
Complete monthly reporting, including retail audits and performance tracking
Support and administer payroll processing as assigned
Ensure team members are well-trained across all Spa operations, including treatment knowledge, retail, and room readiness
Balance operational, administrative, and colleague needs with efficiency and care
Uphold all departmental policies, procedures, and luxury service standards
Ensure strict adherence to all safety and sanitation protocols
Perform additional duties as assigned