2027

Big White Ski Resort•Area E (Beaverdell/West Boundary), BC

4d•Onsite

About The Position

The Spa at Stonebridge, located at Big White ski resort in British Columbia's interior, is seeking a spa receptionist/Spa attendant for the upcoming winter 2026/2027 season. This is a contract position for a seasonally run spa that provides an ultimate alpine getaway experience. The ideal candidate will be a team player with a positive and friendly attitude, looking for a fun and unique work experience.

Requirements

Must be comfortable working with a computer.
Familiarity with Microsoft Word, Google Docs, Excel is an asset but training is available.
Excellent time management skills.
Must be able to multitask.
Excellent written and spoken communication skills.
Experience working in a spa or salon environment.
Positive and friendly attitude. Team player.
Confident telephone manner.
Flexible.
Must have an understanding of appointment calendar management and spa software.
Must be able to relocate to Big White ski resort for the season or commute to and from work.
Language: English.

Nice To Haves

Certifications in esthetics services are an asset.

Responsibilities

Welcome and greet guests, provide information about services and facility, and provide guests with a positive first and last impression.
Manage reservations via telephone and email. Book appointments through online software and confirm policies and guest information.
Oversee front of house and organize daily spa schedule and opening and closing duties.
Perform consultation forms with guests to provide to spa practitioners.
Handle spa admin duties including cash handling, cash out, client records, processing transactions, booking appointments, managing treatment schedules, confirmation of appointments, retail sales, and responding to emails.
Interact with guests and maintain cleanliness of the front desk and guest areas.
Handle customer complaints and refer to management.
Promote services and products.
Perform daily cleaning duties including washing and folding laundry, washing and maintaining stock of guest cups and glassware.
Assist therapists with cleaning in treatment rooms.
Perform evening shifts of full spa cleaning after closing, including vacuuming, mopping, and deep cleaning of bathrooms and guest areas.
Manage inventory and stock control, and assist in merchandising of products.