Spa Receptionist/Spa Attendant - Winter 2026/2027

Big White Ski ResortArea E (Beaverdell/West Boundary), BC
Onsite

About The Position

The Spa at Stonebridge, located at Big White ski resort in British Columbia's interior, is seeking a spa receptionist/Spa attendant for the upcoming winter 2026/2027 season. This is a contract position for a seasonally run spa that provides an ultimate alpine getaway experience. The ideal candidate will be a team player with a positive and friendly attitude, looking for a fun and unique work experience.

Requirements

  • Must be comfortable working with a computer.
  • Familiarity with Microsoft Word, Google Docs, Excel is an asset but training is available.
  • Excellent time management skills.
  • Must be able to multitask.
  • Excellent written and spoken communication skills.
  • Experience working in a spa or salon environment.
  • Positive and friendly attitude. Team player.
  • Confident telephone manner.
  • Flexible.
  • Must have an understanding of appointment calendar management and spa software.
  • Must be able to relocate to Big White ski resort for the season or commute to and from work.
  • Language: English.

Nice To Haves

  • Certifications in esthetics services are an asset.

Responsibilities

  • Welcome and greet guests, provide information about services and facility, and provide guests with a positive first and last impression.
  • Manage reservations via telephone and email. Book appointments through online software and confirm policies and guest information.
  • Oversee front of house and organize daily spa schedule and opening and closing duties.
  • Perform consultation forms with guests to provide to spa practitioners.
  • Handle spa admin duties including cash handling, cash out, client records, processing transactions, booking appointments, managing treatment schedules, confirmation of appointments, retail sales, and responding to emails.
  • Interact with guests and maintain cleanliness of the front desk and guest areas.
  • Handle customer complaints and refer to management.
  • Promote services and products.
  • Perform daily cleaning duties including washing and folding laundry, washing and maintaining stock of guest cups and glassware.
  • Assist therapists with cleaning in treatment rooms.
  • Perform evening shifts of full spa cleaning after closing, including vacuuming, mopping, and deep cleaning of bathrooms and guest areas.
  • Manage inventory and stock control, and assist in merchandising of products.

Benefits

  • Hourly wage + commission on retail sales
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