Patrol Supervisor (Winter 2026-2027)
About The Position
As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversees the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests.
Requirements
- ≥80 Hour First Aid Certification such as: Occupational First Aid Level 3, Outdoor Emergency Care, Non-Urban Emergency Care, BC Licensed EMR or PCP
- 2 Years Patrol Experience
- Recreational Avalanche Course
- Rope Rescue Experience
- Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations
- Experience with Advanced protocols such as; Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration
- Successful candidate must complete a criminal record check once offered the position, the check must be completed prior to start date if you are 19 years or older. Grouse Mountain will assist you with the process.
Nice To Haves
- BC Licensed EMR or PCP
- Canadian Avalanche Association Level 1
- WorkSafe BC Blasting Certificate
- Rope Access and/or Rescue Certification
- Incident Command Structure 100
- Incident Investigation Training
- Previous Supervisory Experience
Responsibilities
- The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers
- Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods
- Assisting the manager with the hire, orientation and training of new and returning safety staff
- Ensuring adequate first aid and safety coverage through effective scheduling of resources
- Assisting in the investigation of incidents that may occur involving staff and/or guests
- The inventory, maintenance and security of all patrol and department facilities and equipment
- Ensuring that all injury and incident paperwork is completed correctly
- Ensuring that all other duties assigned to department staff are completed on time and in the manner described
- Administering first aid services to injured staff and guests
- Educating staff and guests to the components of the Alpine Responsibility code
- Acting as a safety resource for all staff from all other departments and assisting where required in creating good safety culture at Grouse Mountain
- Other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
