Spa Nail Technician

The Boca Raton•Boca Raton, FL

46d

About The Position

The Spa Nail Technician provides expert manicures, pedicures, and personalized nail care recommendations suited to each guest’s needs and nail health. The technician discreetly recommends homecare products and additional services to support healthy nail care, while contributing to a positive team environment and delivering guest service in accordance with Forbes Five Star standards. The role requires professional, consistent nail treatments; clear guest consent before any change in treatment type or price; appropriate education and product recommendations; and prompt, courteous responses to guest concerns while respecting confidentiality. The technician maintains a clean, organized salon environment, follows treatment and product protocols, meets scheduled appointment times, and completes daily and weekly maintenance duties. The position also requires following resort and departmental policies, maintaining current licensure, participating in required meetings and training, and supporting professional development. The technician has regular contact with club members, resort guests, and VIPs, and works with spa colleagues and leadership. The work requires the ability to sit, stand, stoop, or bend for at least eight hours, and involves lifting up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds. Walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing, are required.

Requirements

High school diploma at minimum.
Licensure by the Department of Cosmetology and current licensure.
Current certification from an approved school of Massage Therapy.
Current CPR certification.
Demonstrated competence in nail services and polish application.
Excellent human-relations and interpersonal skills, including the ability to communicate courteously and professionally with the general public.
Good organizational skills; flexibility and ability to adapt easily.
Interest in the health and wellness field.
Ability to sit, stand, stoop, or bend for the duration of a shift of at least eight hours.
Ability to lift up to 50 pounds and frequently lift and carry objects weighing up to 25 pounds.
Ability to walk or stand to a significant degree and to reach, handle, feel, talk, hear, and see.

Nice To Haves

Demonstrated competence in specialty treatments.
Two to three years of experience as a licensed Nail Technician in a luxury environment.
A second language.
Experience in a resort or private club setting and/or a wellness-related field.

Responsibilities

Provide appropriate manicures, pedicures, and other nail treatments based on each guest’s preferences and nail health; obtain the guest’s consent before changing a treatment or its price.
Deliver professional, consistent nail services according to industry practices, spa protocols, and Forbes Five Star standards.
Educate guests about salon treatments and recommend suitable products and other salon or spa services.
Use products appropriately, follow product-control guidelines, and ensure treatments reflect published protocols.
Respond promptly, professionally, and courteously to member and guest concerns while respecting confidentiality.
Welcome members, guests, and staff, and maintain cooperative, professional relationships with them and colleagues.
Follow resort, club, spa, and departmental rules, policies, procedures, and standards, including designated spa access procedures and ethical restrictions on soliciting guests or members for private business.
Follow schedules and use the SpaSoft scheduling system, including reviewing notes; arrive promptly and complete treatments within their scheduled timeframes.
Maintain a clean, neat, and organized salon environment in accordance with Department of Health and departmental standards.
Complete daily and weekly maintenance duties; recommend engineering work orders; dispose of and stock linens according to procedures.
Maintain a polished, groomed, professional appearance and high-quality, well-organized workstations before, during, and after services.
Adjust technique, product, or pressure when a guest expresses dissatisfaction.
Promote the salon, spa, services, products, and programs.
Provide constructive, courteous feedback to spa leadership and contribute to continuous improvement.
Work independently and as part of a team; develop and maintain positive working relationships and communicate clearly and professionally.
Maintain current licensure and participate in required meetings, training, and professional-development activities.
Know emergency procedures for treatment areas.
Perform other related duties as assigned or requested by supervisors or managers.