Spa Massage Therapist

Marriott•Scottsdale, AZ

About The Position

Provide massage services and body treatments to guests, including treatments using body scrubs, wraps, and hydrotherapy. Assess guests’ needs and ask about contraindications before services. Keep current with techniques and modalities in the field, escort guests to and from treatment rooms, and prepare and maintain workstations and treatment rooms. Check in with guests throughout services to support their comfort, safety, and security. Promote and sell spa and salon services and related retail products. Clean, maintain, and sterilize tools; manage linens, trash, supplies, and equipment; and follow the day’s schedule. Address inappropriate guest behavior according to Marriott International procedures, including stopping a service and informing a supervisor or manager when necessary. Maintain current skills and licensure as required by regional regulations. Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information and company assets, and provide welcoming, attentive guest service. Report accidents, injuries, and unsafe conditions, and complete required safety training and certifications. Communicate professionally and develop positive working relationships. The role involves standing, sitting, or walking for extended periods; manipulating objects with fine motor skills and hand-eye coordination; and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors.

Requirements

State or Regional Massage License.
At least 1 year of related work experience (preferred qualifications).

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.
No supervisory experience.

Responsibilities

Provide massage services and body treatments to guests.
Assess guest needs and ask about contraindications before beginning a service.
Keep up to date with techniques and modalities related to the field.
Escort guests to and from treatment rooms and arrange workstations, treatment rooms, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; maintain cleanliness of workstations and treatment rooms; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and adhere to the daily time schedule.
Follow procedures for inappropriate guest behavior, including stopping a service and notifying a supervisor or manager when appropriate.
Maintain current skills and licensure as required by regional requirements.
Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Follow company policies and procedures, maintain a professional appearance, protect confidential information and company assets, and provide guest service according to company standards.
Communicate professionally and develop positive working relationships.
Perform other reasonable job duties as requested by supervisors.