Spa Massage Therapist

Marriott•Chandler, AZ

About The Position

Provide massage services to guests using props and/or products and body treatments using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and ask about contraindications, such as allergies, high blood pressure, and pregnancy, before beginning services. Keep current with techniques and modalities in the field, escort guests to and from treatment rooms, and prepare the workstation, treatment room, and drapes. Check in with guests throughout services to support their comfort, safety, and security. Promote and sell spa services and related retail offerings. Clean, maintain, and sterilize tools; keep the workstation and treatment room clean; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift. Follow the daily schedule and handle inappropriate guest behavior according to Marriott International procedures, including stopping a service and informing a supervisor or manager when necessary. Maintain current skills and licensure as required by regional regulations. Report accidents, injuries, and unsafe work conditions to a manager, and complete required safety training and certifications. Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information and company assets, and provide welcoming, attentive guest service. Communicate clearly and professionally and develop positive working relationships. The role requires standing, sitting, or walking for extended periods; manipulating objects of varying sizes and weights with fine motor skills and hand-eye coordination; and moving objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors. Marriott International describes itself as an equal opportunity employer committed to welcoming people from diverse backgrounds and providing access to opportunity. Sheraton is part of Marriott International and describes its associates as part of a global community focused on connecting guests through engaging experiences and thoughtful service.

Requirements

State or Regional Massage License.
At least 1 year of related work experience.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Fine motor skills and hand-eye coordination to manipulate objects of varying sizes and weights.

Nice To Haves

Technical, Trade, or Vocational School Degree.

Responsibilities

Provide massage services using props and/or products and body treatments using scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications before beginning services.
Keep up to date with techniques and modalities related to massage and body treatments.
Escort guests to and from treatment rooms and arrange the workstation, treatment room, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services and related retail offerings.
Clean, maintain, and sterilize tools; maintain cleanliness of the workstation and treatment room; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and follow the daily time schedule.
Address inappropriate guest behavior according to company procedures, including stopping a treatment or service and informing a supervisor or manager when necessary.
Maintain current skills and licensure as required by regional requirements.
Report accidents, injuries, and unsafe work conditions to a manager and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
Communicate clearly and professionally and develop positive working relationships.
Perform other reasonable job duties as requested by supervisors.