Spa Manager

Hand and Stone, Oak Forest•Houston, TX

7h•$55,000 - $70,000•Onsite

About The Position

We seek a full-time Spa Manager for our family-owned spa in Oak Forest. Passion for wellness meets hands-on leadership in a fast-paced environment. We need a motivated, positive leader who thrives under pressure, guiding teams through challenges to drive growth and results. Ideal candidates are self-starters: organized, hardworking, reliable, success-driven, honest, creative, and fair yet firm. Uphold policies with principles, set boundaries for sustainability. If you love building teams, boosting revenue, and creating memorable client experiences amid rigors, step up as our key force for stability and expansion. At Hand & Stone Massage and Facial Spa in Oak Forest, we are redefining aging, not as a slow fade into sedentary decline like watching TV reruns on the couch, but as a bold path of strength, vitality, and connection. This means lifting weights, dancing with grandkids, and living fully every day. The question isn’t, “Will you grow old?” but “Which old will you choose?” We make aging with strength accessible with affordable, personalized massages and facials, like our signature hot stone treatments that restore mobility, ease tension, and rejuvenate the spirit. From weekly recovery to lifelong self-care, we empower clients to thrive. As a family-owned spa, we are a tight-knit team passionate about lasting wellness and helping others build stronger, joyful futures through true well-being at every stage.

Requirements

2-3 years management/leadership in customer-facing roles (spa, salon, retail, hospitality preferred; veterans with proven tenacity welcome)
Proven sales skills: Build relationships, promote memberships/upgrades confidently, and train teams to overcome rejection fears
Flexible schedule (weekends/evenings) with composure in high-stress situations
Strong organization, self-motivation, and boundary-setting for proactive, sustainable performance
Creative problem-solving, honesty, and resilience amid chaos
Authentic ability to promote massage/skincare benefits

Nice To Haves

social media a plus

Responsibilities

Drive membership conversions, upsell services, and increase revenue via smart scheduling, in-spa promotions, and grassroots marketing (social media a plus).
Analyze performance to identify opportunities and ensure consistent growth.
Recruit, coach, and motivate Spa Sales Associates.
Support hiring of Massage Therapists and estheticians.
Conduct in-person interviews, training, and coaching with department leads.
Build a positive culture with fair accountability.
Manage daily operations: client flow, inventory, scheduling, and compliance.
Maintain a clean, efficient spa that delights guests, even during busy peaks.
Deliver exceptional service, foster loyalty with personalized care, and resolve issues professionally.
Submit daily reports to owners for transparency.