Spa Front Desk Concierge - PT

Callaway Gardens
Onsite

About The Position

This is a part-time position with the possibility of full-time employment. The Spa Front Desk Concierge will provide excellent guest service, serve as an information source for all guests, and manage check-in/check-out processes. Responsibilities include collecting payment, reconciling transactions, filing registration cards, creating gift cards, re-stocking inventory, and running reports. The role requires a professional appearance and demeanor, the ability to work independently following standard operating procedures, and the capacity to perform under pressure in a fast-paced environment.

Requirements

  • Excellent guest service and communication skills
  • Ability to work independently following prescribed standard operating procedures
  • Knowledge of basic office programs, but computer skills are not required
  • Ability to multi-task and perform under pressure
  • Customer service experience preferred
  • Flexibility to work weekends and holidays
  • Professional appearance and demeanor
  • Part-time position with the possibility of full-time employment
  • Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)

Responsibilities

  • Provide excellent guest service and serve as an information source for all guests
  • Check guests in and out of the Spa, collect payment and reconcile transactions
  • File registration cards, create gift cards and re-stock inventory
  • Run reports as needed to maintain accurate records
  • Always display a professional appearance and demeanor
  • Work independently following prescribed standard operating procedures
  • Perform under pressure and multi-task in a fast-paced environment
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