Spa Concierge

Four Seasons • Boston, MA

2d • $31 • Onsite

About The Position

Four Seasons Hotel One Dalton Street, Boston is seeking individuals who are passionate about hospitality and possess a keen attention to detail to join their Spa team as a full-time Spa Concierge. This role involves greeting and accommodating guests, arranging spa appointments, responding to inquiries, maintaining spa areas, assisting with retail sales, and working a flexible schedule. The hotel is a Forbes Five-Star establishment located in the heart of Back Bay, offering spacious rooms, a luxury spa, chic restaurants, and event spaces.

Requirements

• Physical mobility as lifting, walking, bending, and moving objects up to 50lbs.
• Positive attitude and willingness to learn.
• Requires reading, writing, and oral proficiency in the English language.
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Nice To Haves

• Knowledge of Spa Coordinator operations with good communication skills.
• 1 year experience preferred.

Responsibilities

• Greet, accommodate, and facilitate guest arrival and departure in the spa.
• Arrange spa appointments while greeting and accommodating guests.
• Respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort.
• Maintain cleanliness, set-ups, and spa standards in the locker rooms, work out, and pool areas.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assist guests with all inquiries in connection with spa services.
• Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items.
• Ability to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.

Benefits

• Hourly Rate: $30.59
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed