Spa Concierge

Four Seasons Hotels and Resorts • Boston, MA

1d • $31 • Onsite

About The Position

Four Seasons Hotel One Dalton Street, Boston is seeking individuals who are passionate about hospitality and possess a keen attention to detail to join their Spa team as a full-time Spa Concierge. This role involves greeting and accommodating guests, arranging spa appointments, and ensuring a high level of customer satisfaction and comfort. The position also requires maintaining the cleanliness and standards of spa facilities, assisting with retail sales and inventory, and handling all guest interactions with professionalism. The ideal candidate will have a positive attitude, a willingness to learn, and a passion for delivering exceptional service in a luxury hotel environment.

Requirements

• Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs.
• Requires reading, writing and oral proficiency in the English language.
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Nice To Haves

• Knowledge of Spa Coordinator operations with good communication skills.
• Positive attitude and willing to learn is a must- 1 year experience preferred.

Responsibilities

• Greet, accommodate and facilitate guest arrival and departure in the spa.
• Arrange spa appointments while greeting and accommodating guests.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assist guest with all inquiries in connection with spa services.
• Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail items.
• Ability to work a flexible schedule, including weekdays, weekends, evenings, nights, and holidays.

Benefits

• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed