Spa Concierge
The Woodhouse Day Spa - Vintage•Houston, TX
•Onsite
About The Position
The Woodhouse Spa is seeking a Spa Concierge to provide exceptional customer service and create a warm, welcoming guest experience. This role involves managing appointments, processing payments, promoting retail products, and supporting daily spa operations. The ideal candidate will be friendly, outgoing, detail-oriented, and possess strong communication and computer skills.
Requirements
- 2+ years of sales experience (spa experience preferred).
- Strong communication, customer service, and computer skills.
- Experience with scheduling software is a plus.
- Friendly, outgoing, and detail-oriented.
- Able to stand for extended periods, lift up to 45 lbs, and perform light housekeeping tasks.
- Flexible to work evenings, weekends, holidays, and Monday–Saturday shifts.
- Reliable transportation.
Nice To Haves
- Spa experience preferred.
Responsibilities
- Provide exceptional customer service and create a warm, welcoming guest experience.
- Answer calls, schedule appointments, recommend services, and process payments.
- Support the spa manager and therapists with daily operations.
- Promote retail products and encourage guest retention by booking follow-up appointments.
- Educate guests on spa amenities, services, and the Woodhouse experience.
- Maintain guest preferences and assist with light cleaning and laundry.
Benefits
- Competitive pay with incentives.
- Health insurance for full-time employees.
- Employee discounts on spa services and products.
- Paid training and opportunities for growth.
- Modern, state-of-the-art work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
