Spa Attendant - Part Time

Four Seasons Hotels and Resorts • Toronto, ON

2d • Onsite

About The Position

The Spa Attendant (Male) is responsible for maintaining the cleanliness, organization, and ambiance of the spa and fitness areas, ensuring guests experience a serene and luxurious environment. This role requires a proactive approach, attention to detail, and adherence to the high service standards synonymous with leading luxury hospitality brands.

Requirements

• A passion for the health and wellness industry, with a commitment to delivering exceptional guest experiences.
• Strong organizational skills and the ability to prioritize tasks in a dynamic environment.
• High grooming standards and a professional demeanour.
• Proactive attitude, punctuality, and a genuine, welcoming smile.
• Ability to operate fitness equipment safely and assist guests with its use.
• Basic education; additional certifications in hospitality or wellness are advantageous.
• Ability to push and lift up to 75lbs (including the movement of clean and used linen carts to and from laundry areas).
• Smart Serve certification is required for this role.
• 1-2 years previous experience in a high volume spa/health club operation, preferably within hospitality/hotel environment.
• Exceptional communication skills and command of English language.

Nice To Haves

• Additional language a definite asset for career growth

Responsibilities

• Greet guests warmly, providing information about spa services and facilities.
• Assist guests with spa appointments, locker arrangements, and facility usage.
• Respond promptly to guest inquiries and requests, ensuring their comfort and satisfaction.
• Enforce spa and fitness centre guidelines courteously to maintain a safe and pleasant environment.
• Maintain cleanliness and readiness of all spa areas, including locker rooms, relaxation lounges, and fitness spaces.
• Replenish amenities such as towels, robes, toiletries, and refreshments regularly.
• Ensure all equipment, including hot tubs, saunas, steam rooms, and fitness machines, are functioning properly; report any maintenance needs promptly.
• Assist in setting up and breaking down areas for spa treatments and fitness sessions as needed.
• Support therapists, instructors, and other team members to ensure seamless service delivery.
• Communicate effectively with colleagues and supervisors to address operational needs.
• Participate in training sessions and team meetings to stay informed about spa offerings and protocols.
• Adhere to all safety procedures and protocols to ensure a secure environment for guests and staff.
• Report any accidents, injuries, or unsafe conditions to management immediately.
• Handle lost and found items according to established policies.

Benefits

• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of uniforms
• Excellent Training and Development opportunities and access to complementary e-training
• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED