Female Spa Attendant - Part time
About The Position
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. This role involves maintaining cleanliness, set-ups, and spa standards in various areas including locker rooms, relaxation lounges, workout areas, tennis, croquet, and games rooms. The attendant will respond to all guest interactions courteously and professionally to ensure maximum customer satisfaction and comfort, while complying with all Four Seasons' policies and procedures.
Requirements
- Six months in hospitality industry work and or fitness, health club related work.
- Exceptional guest service.
- Urgency in reacting to guest requests and feedback.
- Ability to multi-task all required tasks.
Responsibilities
- Set-up and maintain spa including: locker rooms, work out areas, relaxation lounges and games room.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
- Ensure compliance of daily checklists (opening/closing, sanitizing, equipment safety, tennis court maintenance, supply reorders, etc) by walking and inspecting all spa areas to ensure they are well maintained, stocked, and cleaned to guarantee high quality presentation and that necessary repairs are reported to Hotel Expert.
- Retrieve and fold linen and yukatas/robes.
- Deliver soiled linen and robes back to laundry for cleaning.
- Retrieve, deliver, and store/set-up products from purchasing.
- Assist guests to their appointments as they relate to the Spa services.
Benefits
- Competitive salary & wages
- Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
- Paid time off including Vacation, Live Well Day, Community Care Day
- Excellent Training and Development opportunities
- Many career opportunities within the hotel and to other Four Seasons
- Employee Travel Program
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meal and Paid Meal Break
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
