J-1 Spa Attendant Work & Travel

Kohler Co.•Kohler, WI

13h•Onsite

About The Position

The J-1 Spa Attendant is a seasonal, onsite role in Kohler, Wisconsin, running from December through March. The position works weekdays and weekends, with shifts varying between 6:00 a.m. and 9:30 p.m. The J-1 Work & Travel program is designed for university students from other countries who are on academic break and seeking seasonal U.S. employment, with a primary focus on cultural exchange and gaining work experience while experiencing American culture. The Spa Attendant helps create a welcoming, clean, and relaxing environment throughout guests’ spa experiences while delivering Forbes Five-Star hospitality. The role provides guest service, maintains spa amenities and facilities, and supports daily spa operations. The hourly rate is $14.00–$20.00, plus tips or gratuity; the rate offered may be influenced by factors including education and work location. Kohler describes its mission as contributing to a higher level of gracious living and says it invests in associates’ personal development and opportunities to collaborate across functions and roles. The company also describes a benefits package that includes health, vision, dental, and a 401(k) with company matching, among other benefits.

Requirements

Must be at least 16 years old.
Previous customer service experience is required.
Strong communication and guest service skills.
Ability to work in a fast-paced hospitality environment.
Ability to maintain professionalism and Forbes Five-Star service standards.
Must be authorized to work in the United States without requiring sponsorship now or in the future.

Nice To Haves

Prior computer experience is helpful.

Responsibilities

Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures.
Participate in daily huddles, team meetings, training, and cross-training opportunities.
Develop proficiency in Back of House, Facility, Concierge, and Respite Spa Attendant functions.
Maintain cleanliness, organization, and presentation of guest and operational areas throughout the spa.
Replenish amenities and supplies and support facility cleanliness and daily operations.
Assist guests with lockers, robes, sandals, amenities, and general spa needs.
Support spa technicians, Guest Services, and leadership teams to ensure seamless guest experiences.
Complete assigned checklists, opening and closing duties, and operational tasks.
Identify and report safety, maintenance, and facility concerns.
Uphold guest privacy, relaxation standards, and spa policies.
Perform physical duties including walking, standing, lifting, carrying, pushing, and pulling supplies and equipment weighing up to 50 pounds.
Communicate effectively with team members and other resort departments to support daily operations.