Spa Attendant - Women's Locker Room - Full Time Year Round

Mohonk Mountain House•New Paltz, NY

67d•$0 - $18

About The Position

The Spa Attendant maintains, organizes, and cleans designated areas of the Spa, keeping guest supplies stocked and monitoring areas continuously for cleanliness. The role includes routine and deep cleaning, laundry sorting and folding, operating laundry equipment, sanitizing touch points and the hydrotherapy tub, and stocking tea bars, locker room amenities, supply closets, and towel storage. The attendant completes opening or closing shift checklists, attends daily briefings and required training, responds promptly to guest and staff requests, reports hazards or damaged and missing items, and follows established safety, service, and cleaning protocols. The position requires working effectively with guests and staff, handling emergencies calmly, and maintaining a neat, professional appearance. The work may involve outdoor exposure, physical activity, and a flexible schedule that includes days or nights, weekdays, weekends, holidays, and peak business periods.

Requirements

Valid driver's license.
At least 21 years of age.
At least two years of licensed driving experience.
Speak, read, and write English and communicate clearly and congenially.
Ability to hear verbal instructions, directions, and warnings.
Demonstrate organizational, interpersonal, and communication skills.
Work effectively with or without supervision on routine tasks and meet deadlines in a fast-paced, changing environment.
Ability to work under stress from public contact, deadlines, and changing priorities or conditions.
Ability to reach, bend, kneel, stoop, twist, flex arms, walk stairs and inclines, climb ladders, and sit or stand for up to five hours at a time.
Ability to lift up to 50 pounds from ground level to four feet and carry it up to 50 feet, with or without assistance.
Ability to walk up to three miles per day.
Ability to maneuver carts or dollies carrying loads up to 200 pounds through passageways, elevators, or outdoors for up to 100 feet.
Ability to see close and at a distance, use peripheral vision and depth perception, and adjust focus.
Ability to work outdoors and be exposed to natural elements.

Responsibilities

Maintain, organize, and clean Spa areas and keep guest supplies restocked.
Continuously monitor areas for cleanliness and complete routine and deep cleaning as required.
Wear recommended protective equipment and follow safety and sanitation protocols, including when sanitizing touch points and the hydrotherapy tub.
Identify and report safety hazards, hazardous situations, emergencies, security threats, and damaged or missing furnishings or decorative items; follow up on corrective action as needed.
Complete opening or closing shift checklists and attend daily shift briefings.
Sort soiled laundry, fold laundry by item type, and operate laundry equipment according to guidelines.
Stock tea bars, guest locker room amenities, supply closets, and towel storage as assigned.
Complete guest and staff requests promptly and notify a supervisor if a request cannot be completed on time.
Inspect work for conformance to standards using touch, sight, sound, and smell.
Handle lost items and valuables appropriately by promptly turning them in to the designated lost and found area.
Work productively with or without supervision on routine tasks, prioritize deadlines, and adapt to changing priorities and conditions.
Maintain positive working relationships and communicate clearly and congenially with guests, visitors, and employees.
Follow Mohonk Mountain House traffic rules when operating vehicles and adhere to dress, grooming, service, and workplace policies.
Attend required events, programs, and trainings and support the organization's policies and culture.
Act calmly and effectively in emergencies and analyze problems to develop and implement action plans.
Maintain a flexible schedule that may include days, nights, weekdays, weekends, holidays, and peak business periods.