Women's Locker Room Spa Attendant Part Time
About The Position
The Women's Locker Room Spa Attendant maintains cleanliness, set-ups, and spa standards in the locker rooms, workout areas, tennis and games rooms, and related spa spaces. The role responds to guest interactions efficiently, courteously, and professionally to support customer satisfaction and comfort, while complying with Four Seasons policies and procedures. The attendant sets up and maintains spa areas and refreshments, handles guest requests and complaints, assists guests with inquiries about spa services, and guides guests to appointments. The role also works harmoniously and professionally with coworkers and supervisors. Additional tasks may include helping guests use fitness machines and sports equipment, introducing guests to spa practitioners, handling towels and products, cleaning and stocking waiting areas, and helping other staff prepare and break down treatment areas.
Requirements
- Legal authorization to work in the United States.
Nice To Haves
- Six months of work experience in the hospitality industry and/or in fitness or health club work.
Responsibilities
- Set up and maintain refreshments, locker rooms, workout areas, tennis areas, pre-treatment areas, and the games room.
- Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, resolve complaints, and assist with inquiries about spa services.
- Assist guests in getting to appointments related to spa services.
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with coworkers and supervisors.
- Assist guests with using and setting up fitness machines and croquet and tennis equipment.
- Introduce guests to spa practitioners, including massage therapists, fitness instructors, and tennis professionals.
- Retrieve and fold towels.
- Retrieve, deliver, store, and set up products from purchasing.
- Clean and stock the waiting area.
- Assist other staff with setting up and breaking down treatment areas.
Benefits
- Discounted RTD Flex Pass for employees
- 401(k) participation with a company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Complimentary employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
- Opportunities to build a successful career with global potential
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
