Spa Administrative Assistant - Mii amo

Enchantment Group Management Company LLC•Sedona, AZ

2h•Onsite

About The Position

Are you outgoing, energetic, passionate, and authentic? Mii amo is the perfect spot for you! At Mii amo, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us! In collaboration with the Mii amo Leadership Team, the Spa Administrative Assistant serves in an engaged and supporting role to the operating leaders and departments of Mii amo including the General Manager, Assistant General Manager and F&B with a variety of administrative, reporting and operational responsibilities. This role will also represent Mii amo at various internal property meetings and events, building strong connections with Enchantment Departments in service to Mii amo for the successful day-to-day Mii amo Resort Operation including Housekeeping, Engineering, Landscaping, F&B, Purchasing, Accounting, HR and others. The assistant supports the ongoing process of Review-Assessment-Response to circumstances, yearly Strategic Planning and high-touch Engagement with the Team and Guests alike. With Mii amo Leaders and Departments, the assistant helps to create the Mii amo Experience for Journey Guests, Enchantment Guests and Teammates alike. This role reflects a warm, personal, efficient, engaging and anticipatory service ethic across a range of tasks and functions in alignment with the Forbes 5 Star Resort Standards, acting as a Mii amo Ambassador and role-model for fellow teammates, other departments, and guests.

Requirements

10 years of relevant or transferable professional experience
Strong organizational skills
Excellent written and verbal communication skills
Ability to work independently to meet deadlines
Business logic, math and analytic skills are highly desirable
Ability to prioritize and perform multiple tasks with ease
Strong computer skills including Word and Excel required
Golf Cart Certified

Nice To Haves

College
Supervisory skills
Planning/coordination experience

Responsibilities

Prepare Monthly Reports and Inventories timely and accurately
A key component in receiving, routing and follow up on guest feedback
Monitor and maintain Inventory Process and prepare Purchase Orders with Leaders through the appropriate systems and protocols
Supports an environment where Guest and Team Experiences are individual and personal everyday within a structure of safe, responsible and efficient Operations
Performs Individual Tasks with a combination of qualitive, financial, sustainable and proactive perspectives
Anticipate and communicate needs of the day, week and beyond to best plan and prepare in meeting the Mii amo and Forbes Standards
Maintain the Mii amo Operating Calendar
Provide administrative and office support for Mii amo Leaders and departments as necessary
Must be aware of and uphold all confidentiality and information
Heavy phone contact with all departments of Mii amo, Enchantment, guests, teammates and outside contacts
Attend department meetings to participate in and take minutes, provide information or perspective as appropriate
Generate and distributes, announcements, mailings, letters and follow-up correspondence
Assist in all spa areas as necessary to ensure guest satisfaction
Other duties as assigned
Responsible for maintaining confidentiality of Mii amo business, team, and guest information at all times
Communication and coordination within the team and across departments
Assist Mii amo Leaders in operations of the Spa