About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! This posting is intended to fill an existing vacancy for our Spécialiste de remboursement, Bilingue - Bilingual Reimbursement Specialist role. Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Requirements

  • Post-secondary education or equivalent in a related discipline
  • Minimum of 2 years experience in customer service, in an office setting
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel)
  • Professional / courteous / efficient telephone manner
  • Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Attention to detail
  • Experience in the healthcare, pharmaceutical or insurance industry is an asset
  • Bilingualism, French and English is required
  • The successful candidate will /may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams
  • Strong business and financial acumen
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills
  • Ability to resolve issues effectively and efficiently
  • Excellent presentation skills
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Responsibilities

  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physician’ offices and healthcare professionals in order to maximize reimbursement solutions
  • Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
  • Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage
  • Coordinate pharmacy processes required once funding has been obtained
  • Acquire in depth knowledge of public / private and federal funding mechanisms
  • Responsible to report all Adverse Events to the assigned units/departments
  • The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.

Benefits

  • medical
  • dental
  • vision care
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • training programs
  • professional development resources
  • mentorship programs
  • employee resource groups
  • volunteer activities
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