Sourcing Operations Coordinator

QVC•West Chester, PA

18d•Onsite

About The Position

The Sourcing Operations Coordinator supports QVC and HSN as part of a cross-functional, high-impact team. This onsite position is based at the West Chester, Pennsylvania office and requires in-person attendance five days a week, Monday through Friday, from 9 AM to 5 PM. Relocation assistance is not available. The coordinator manages incoming and outgoing samples and mail for design, technical design, sourcing, and content-production needs. The role also maintains sample tracking and communications with internal teams and vendor partners, coordinates with the mailroom, and resolves duty- and tariff-related shipping issues. Using FlexPLM, MicroStrategy, and Tableau, the coordinator supports data collection and validation for business reporting and special projects.

Requirements

Work effectively in high-pressure environments.
Strong written, verbal, and interpersonal communication skills.
Ability to work independently with a self-starter attitude.
Ability to manage time effectively, meet deadlines, and remain aware of time-sensitive materials.
Strong organizational skills.

Responsibilities

Process incoming mail and samples for the DDGS Design, Tech Design, and Sourcing teams and distribute them to the appropriate recipients.
Prepare domestic outgoing packages daily and international packages twice weekly, including required shipping and customs-clearance documentation.
Liaise with the QVC mailroom to track inbound and outbound packages.
Retrieve and manage returns from sample storage.
Manage the content production sample matrix for digital content, Fashion 360, brand personality samples, and buyer reference samples.
Own internal and external communications with vendor partners regarding content production samples.
Troubleshoot duty- and tariff-related charges with vendors and freight companies, including FedEx, UPS, and DHL.
Use FlexPLM, MicroStrategy, and Tableau to support the Senior Manager with raw data collection and validation for business reporting and ad hoc special projects.