Strategic Sourcing Coordinator

ISCO Industries, Inc.•Louisville, KY

About The Position

The Strategic Sourcing Coordinator maintains accurate supply chain data and supports timely material flow by managing purchase order status, publishing promise dates in the ERP system, and resolving aging or stagnant orders. The role works cross-functionally with procurement, planning, finance, and suppliers to support on-time delivery and ad hoc expediting. It also supports internal financial processes, including credit memo processing and issue resolution. The position coordinates the RGA process and return-related issue resolution. It reviews RGA requests and supporting documentation, serves as a liaison across internal teams, resolves routine issues, escalates significant exceptions, and helps maintain ERP accuracy and policy compliance for transactions involving returns, credits, inventory movement, and related work order impacts.

Responsibilities

  • Publish, update, and maintain accurate purchase order promise dates in the ERP system.
  • Proactively track, follow up on, and resolve aging or stagnant purchase orders with suppliers and internal stakeholders.
  • Monitor supplier acknowledgments, lead times, and shipment status, escalating delivery risks as needed.
  • Support inventory management by identifying delayed, excess, or at-risk materials.
  • Communicate order status updates clearly to the Pipe team.
  • Support additional Pipe Team and procurement activities as assigned.
  • Coordinate and oversee the RGA process to ensure timely and accurate resolution of return-related issues.
  • Review RGA requests and supporting documentation for completeness, routing, and required follow-up.
  • Serve as the primary liaison for operational RGA issues, coordinating with Finance, Inventory, Quality, Planning, and site personnel as needed.
  • Resolve routine issues and escalate nonstandard, financially sensitive, or operationally significant exceptions.
  • Identify trends in RGA activity and recommend corrective actions, process improvements, and training opportunities to reduce recurring issues.
  • Help ensure ERP accuracy and policy compliance for transactions associated with returns, credits, inventory movement, and related work order impacts.
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