Senior Global Sourcing Operations Coordinator

Lakeshore Learning Materials•Carson, CA

1d•Onsite

About The Position

At Lakeshore, the Senior Global Sourcing Operations Coordinator keeps daily operations moving so the sourcing team can focus on building products for classrooms and homes. The role handles operational and administrative work, including project coordination, sample logistics, documentation, and resolving incoming requests. The position is full-time and onsite at Lakeshore’s Carson, California headquarters. The coordinator organizes sourcing team activities, manages sample operations from ordering through delivery, supports departmental projects, and oversees shared inboxes and request channels. The role also drafts communications, prepares ad hoc reports, and maintains standard operating procedures and process reference materials. Lakeshore describes itself as a global learning-materials and guest-experience company with a supply chain division. It emphasizes data-driven decision-making, technology, scalability, and an inclusive, diverse workplace.

Requirements

3–5 years of experience in operations coordination, administrative support, or a similar role.
Associate degree or equivalent experience.
Proficiency in Microsoft Office Suite, including solid Excel skills with pivot tables and VLOOKUP/XLOOKUP; comfort with SharePoint, Teams, and Outlook.
Ability to manage competing priorities, meet deadlines, and maintain detailed records in a fast-paced environment.
Clear, confident written communication skills, including tailoring messages to different audiences and explaining complex information clearly.
Ability to work full-time onsite at the Carson, California headquarters.

Nice To Haves

Bachelor’s degree in Business Administration or a related field.
Experience with ERP systems such as SAP.
Familiarity with shipping and logistics platforms, including FedEx tools and shipment tracking.
Experience with project tracking tools such as Wrike or similar task management platforms.
Exposure to business intelligence or reporting tools such as Qlik Cloud.

Responsibilities

Schedule meetings, prepare materials, capture action items, and maintain project documentation and departmental records.
Manage sample operations end to end, including processing orders in SAP and third-party systems, coordinating domestic and international FedEx shipments, tracking inventory, and resolving delays.
Support assigned departmental projects by maintaining trackers, following up on deliverables, monitoring timelines, and escalating issues or scope changes to the manager.
Manage shared inboxes and request channels, investigate and resolve operational questions, and route complex issues to stakeholders with full documentation.
Draft mass emails, process updates, and department announcements for internal and external partners.
Pull data, create ad hoc reports, and maintain SOPs and process reference materials.
Notice opportunities to improve processes and bring concrete suggestions to the manager.
Follow up on tasks to confirm they are closed, adapt to shifting priorities, and ask questions when information is unclear.