Sourcing Manager (Promotional Merchandise)

Reachdesk • Boston, MA

1d • Remote

About The Position

Reachdesk is seeking a Sourcing Manager to join their growing team. This is a remote role, but candidates must be located in the U.S. Eastern Time Zone. Reachdesk is a global gifting and swag platform that helps B2B companies build connections and drive ROI through personalized gifts, branded swag, and event experiences. The Sourcing Manager will be responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. This role is crucial in shaping how Reachdesk sources, curates, and delivers branded merchandise at scale for global clients, ensuring high-quality, on-brand products and building a best-in-class vendor network. The ideal candidate will have hands-on experience in promotional merchandise or branded products, with ownership of vendor sourcing, pricing, and fulfillment. This is a high-impact role with significant ownership, directly influencing product quality, supplier strategy, and commercial outcomes in a fast-paced, high-volume environment. The Sourcing Manager will manage multiple sourcing requests simultaneously, balancing speed, cost, and quality, and will work closely with Swag, Production, and Sales teams to own the end-to-end sourcing process, build a product catalog, and create lookbooks that translate ideas into client campaigns.

Requirements

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Responsibilities

• Source, evaluate, and select suppliers for promotional products and branded merchandise.
• Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.

Benefits

• Competitive salary
• stock options
• 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed