Sourcing Manager (Promotional Merchandise)

Reachdesk Ltd•Arlington, VA

4h•Remote

About The Position

Reachdesk is seeking a Sourcing Manager to join their team. This role is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. The Sourcing Manager will play a key role in shaping how Reachdesk sources, curates, and delivers branded merchandise at scale for global clients, building a best-in-class vendor network. The ideal candidate will have hands-on experience in promotional merchandise or branded products, taking ownership of vendor sourcing, pricing, and fulfillment. This is a high-impact role with significant ownership, influencing product quality, supplier strategy, and commercial outcomes in a fast-paced, high-volume environment. The role involves managing multiple sourcing requests simultaneously, balancing speed, cost, and quality, and collaborating with Swag, Production, and Sales teams to end-to-end sourcing processes and build a product catalog. The position requires strong organizational skills, attention to detail, business acumen, and collaborative communication.

Requirements

Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
Strong understanding of design principles and ability to communicate them clearly
Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
Experience using CRM platforms such as Salesforce, Hubspot, or similar
Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
Strong attention to detail and accuracy across orders, pricing, and fulfilment
Able to manage workload effectively in a fast paced, high pressure environment
Strong business acumen with a cost-conscious mindset
Strong communication skills with a collaborative, team oriented approach

Responsibilities

Source, evaluate, and select suppliers for promotional products and branded merchandise.
Build out our vendor network as the business scales.
Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
Build a vendor vetting process that aligns with business values.
Maintain strong, long-term relationships with key suppliers and oversee quality control.
Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
Place orders with partner vendors & track production schedules.
Oversee large or complex orders requiring multiple vendors or custom product development.
Track team performance to ensure quarterly targets set by the leadership team are achieved.
Collaborate with warehouse and logistics partners to streamline global fulfillment.
Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
Provide guidance and support to production specialists.
Lead continuous improvement initiatives in procurement & order management processes.
Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.