Sound Video Technician

Universal Studios Hollywood•Los Angeles, CA

About The Position

The Sound Video Technician assists the Sound & Video Foreman/Gang Boss with attraction maintenance and responds to issues affecting the show quality of characters and effects. The role communicates attraction and venue operational status, supports operating groups and departments, and maintains machines and equipment in safe working order. Duties also include managing inventories and special orders, following EHS and Standard Operating Procedures, documenting unscheduled work, and helping develop processes that improve system efficiency and productivity.

Requirements

  • Must be 18 years of age or older.
  • Associate’s degree (AA) from a two-year college or technical school in applicable disciplines, or equivalent experience.
  • Ability and willingness to work a variety of schedules, overtime, weekends, and holidays with short notice.
  • Ability and willingness to respond to incidents in locations requiring climbing, fall protection, and other non-traditional work environments.
  • Excellent verbal and written interpersonal communication skills on a technical level.
  • Ability to work independently.
  • Ability to perform moderate to heavy physical exertion.
  • Ability to lift, carry, push, and pull heavy materials and objects up to 50 pounds.
  • Ability to stand, walk, bend, stoop, and climb for extended periods.

Nice To Haves

  • Knowledge of electrical/electronics, sound/video systems, projection systems, and program logic controllers (PLC).
  • QSYS online training preferred.

Responsibilities

  • Assist the Sound & Video Foreman/Gang Boss with assigned attraction maintenance functions.
  • Respond to and resolve maintenance issues that affect the show quality of characters and effects in a timely manner.
  • Communicate attraction and show-venue operational status and readiness accurately and promptly to the Gang Boss and/or Foreman.
  • Support requests from operating groups and departments within USH in a timely and professional manner.
  • Maintain machines and equipment in safe, operating order; make appropriate repairs or recommend contacting vendors for servicing.
  • Maintain and control inventories at levels adequate to sustain efficient operations.
  • Place special orders for materials and tools based on work orders.
  • Adhere to EHS and Standard Operating Procedures within Attraction Services and USH.
  • Ensure unscheduled work is correctly documented.
  • Assist in developing and implementing processes that enhance system efficiencies and increase productivity.
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