Sommelier - New Venue Opening New York

Tao Group Hospitality•New York, NY

About The Position

The Sommelier supports a new Tao Group Hospitality concept opening in early 2027 at a five-star hotel on Park Avenue in Manhattan’s NoMad district. The role takes wine and beverage orders, shares expertise about the beverage menus, and helps guests choose pairings that enhance their dining experience. The Sommelier interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner. The position provides exceptional service while maintaining assigned stations and venue cleanliness, entering orders into the POS system, and ensuring compliance with alcohol-service regulations and Department of Health standards. It requires in-depth knowledge of the food and beverage menus and wine list, knowledge of classic and creative wine and food pairings, and the ability to assist with or lead staff education sessions. The Sommelier also supports wine-service setup and closing procedures, including maintaining ice buckets, stemware, decanters, and organized wine storage, and completes end-of-shift wine sales reports. The role requires at least three years of Sommelier experience or equivalent related Tao Group Hospitality experience and a certificate from an accredited wine program. Tao Group Hospitality in-venue sommelier training is required. The work may involve extended or irregular hours, evenings, weekends, and holidays, and takes place in a fast-paced environment with varying noise and crowd levels.

Requirements

  • At least 3 years of Sommelier experience or equivalent related Tao Group Hospitality experience.
  • Certificate from an accredited wine program.
  • Knowledge of proper wine service techniques, serving temperatures, glassware selection, and decanting.
  • Fundamental knowledge of wine regions around the world.
  • Comprehensive knowledge of cocktails and spirits.
  • Ability to read, write, and communicate verbally.
  • Ability to print legibly for team members, management, and guests.
  • Ability to stand for extended periods and move quickly.
  • Ability to push and lift up to 75 lbs., with or without assistance.
  • Ability to work effectively as part of a team and interact professionally and courteously with customers, managers, and coworkers.
  • Ability to maintain confidentiality and handle a fast-paced, busy, and somewhat stressful environment.
  • Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Nice To Haves

  • Previous food and beverage experience.

Responsibilities

  • Anticipate and accommodate guests’ needs and provide professional, exceptional service.
  • Take wine and beverage orders, provide menu expertise, and assist guests with beverage pairings.
  • Maintain the cleanliness of assigned stations and the venue.
  • Accurately enter orders into the POS system.
  • Follow supervisors’ instructions and communicate with and support coworkers.
  • Maintain in-depth knowledge of food and beverage menus and the venue’s wine list.
  • Apply knowledge of classic and creative wine and food pairings.
  • Assist with or lead staff education sessions.
  • Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
  • Comply with Department of Health standards.
  • Complete end-of-shift wine sales reports accurately.
  • Communicate guest needs to Front-of-House and Heart-of-House support staff, managers, and chefs.
  • Set up floor and side stations and perform side work and opening and closing procedures as directed by management.
  • Ensure the dining room is set for proper wine service and that ice buckets are prepared and maintained.
  • Ensure side stations have sufficient stemware and decanters and keep wine storage rooms maintained and organized.
  • Report equipment or furniture breakage and damage to management immediately.
  • Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
  • Learn by listening to and observing team members, share knowledge, and lead by example.
  • Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
  • Complete additional tasks as assigned.
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