Sommelier - Major Food Group - New Dining Concept (Hourly)

Hard Rock Hotel & Casino Ottawa•Hollywood, FL
•Onsite

About The Position

Major Food Group is partnering with Seminole Hard Rock Hotel & Casino Hollywood to bring a new dining experience to one of South Florida’s most dynamic destinations. We are seeking an experienced and passionate Sommelier to join our team! Major Food Group was founded in 2011, when chefs Rich Torrisi and Mario Carbone joined forces with fellow New Yorker and like-minded entrepreneur Jeff Zalaznick. Their partnership took what began as an intimate, acclaimed destination in downtown Manhattan—Torrisi Italian Specialties—and turned it into a multifaceted global hospitality brand with a modern, celebratory approach to luxury lifestyle experiences. From classic steakhouses, to varying styles of Italian cuisine, to French bistros, Japanese brasseries, MFG operates a wide breadth of concepts and seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply rooted in, and inspired by relevant history and culture. Under the direction of the Assistant General Manager, the Sommelier is responsible for assisting guests with wine, sake and champagne selection, considering their taste and budget when guiding them through the menu.

Requirements

  • A minimum of four (4) years of experience as a Sommelier in an upscale, high-volume restaurant
  • Extensive knowledge of wine and wine service techniques.
  • Availability to work nights, weekends & holidays.
  • Positive attitude.
  • A “guest-first” mindset.
  • A passion for providing exemplary guest service.
  • Strong attention to detail.
  • Sense of urgency.
  • Clean and organized working habits.
  • A commitment to learning and continuous improvement.
  • Ability to think quickly on your feet and multi-task with ease.
  • Ability to take direction and to communicate effectively.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

  • WSET certifications preferred or certifications from another accredited wine institution preferred.

Responsibilities

  • Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu.
  • Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing.
  • Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu.
  • Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards.
  • Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable.
  • Provide engaged, friendly and attentive customer service to all guests.
  • Practice highest regards for safety within all areas and with all materials.
  • Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards.
  • Perform all other duties as instructed by management.
  • Perform other assignments as directed.

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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