Solutions Sales Consultant, Inside Sales

RicohMississauga, ON
Hybrid

About The Position

The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA). Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Requirements

  • 1-3 years of direct sales experience in a Business-to-Business (B2B) context
  • Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities
  • Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person
  • Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve
  • Seasoned presentation skills; ability to create and tell compiling stories
  • Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools
  • Sound analytical mindset; ability to understand and make meaning of numbers and data
  • High degree of self-accountability and drive for success
  • Time management and prioritization skills

Nice To Haves

  • Prior experience in Inside Sales roles
  • Prior experience in Technology, Hardware, Information Technology sectors
  • Degree in Marketing, Business Administration or related field

Responsibilities

  • Meet or exceed assigned sales revenue targets
  • Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner
  • Prepare customer presentations and business proposals that align to Ricoh’s value proposition
  • Customize product and service solutions based on customer value proposition
  • Review sales leads and uncover opportunities throughout sales cycles
  • Provide sales updates and progress reports to Sales Manager with regular cadence
  • Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI, LinkedIn
  • Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans
  • Engage support resources as needed to problem solve enroute to resolution
  • Prioritize and manage multiple deliverables while achieving objectives
  • Participate, contribute and own overall team success
  • Other duties as assigned by manager

Benefits

  • Flexible work options
  • Time off purchase program
  • Great physical and mental health benefits
  • Employee discount programs
  • Recognition programs
  • On-going learning & development
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Ricoh Canada’s Retirement plan, with company matching contributions
  • Team member tuition assistance programs
  • Paid vacation time
  • Paid holidays annually

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

251-500 employees

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