Solutions Lead

Customized Services Administrators • San Diego, CA

2d • Hybrid

About The Position

The Solutions Lead is a high-visibility technical and implementation leadership role supporting software solutions for employees, distribution partners, and policyholders. The role ensures key insurance platforms have product roadmaps, that internal and external standards are followed, and that platform features and capabilities align with business objectives. It includes addressing technical debt and designing, writing, coding, testing, and analyzing new and existing software programs and applications.

The Solutions Lead works with internal stakeholders, contractors, and managed service providers. The position requires proactive coordination with external partners to ensure 24/7 support, service-level guidelines, and roadmap strategy are in place. It also requires influencing stakeholders while balancing current and future needs against constraints. Development management and managed-service experience are helpful, and full-stack experience is beneficial. Travel is required.

This is a hybrid position based in the company’s San Diego, California office, with two days onsite and three days working from home each week.

Requirements

• 10 or more years of experience.
• Excellent communication and business acumen, with the ability to communicate at all levels of the organization.
• Strong experience with Spring Boot, JEE, IoC/DI, JPA, and Hibernate.
• Strong experience with AWS services and infrastructure, including AWS SQS, SMS, Lambda, API Gateway/Portal, Route 56, EBS, Fargate, CloudFormation, and Terraform.
• Strong practitioner of Agile methodology applied to the software development life cycle.
• Prior experience interviewing end users to understand functionality, interface, problems, and usability issues.
• Experience with JBoss 7.0 or WildFly, JMS, HornetMQ, and RabbitMQ.
• Excellent understanding of design patterns, coding methods, and best practices.
• Hands-on experience developing test cases and test plans.
• Understanding of RESTful development principles and best practices.
• Experience with MSSQL, MySQL/Aurora, and NoSQL/DynamoDB databases.
• Experience leveraging JavaScript frameworks such as React.JS and ExtJS.
• Knowledge of CI/CD, pipelines, Maven, Git, versioning, and release management best practices.
• Working knowledge of Linux and Windows.
• Ability to travel as required.

Nice To Haves

• Bachelor’s degree in computer science, information systems, or a related field is preferred.
• Development manager experience.
• Experience working in a managed service environment.
• Full-stack experience.

Responsibilities

• Manage external partners from strategic planning through delivery and support using a proactive approach.
• Define solution and implementation plans in collaboration with enterprise architecture.
• Direct the development team in designing, developing, coding, testing, and debugging applications.
• Plan and document technical specifications for features and system designs.
• Work with the IT team to help resolve problems with software products and company software systems.
• Generate statistics and reports for management and team members on programming process status.
• Mentor junior team members and ensure adherence to software quality standards.
• Communicate and present to internal and external stakeholders, influencing both technical colleagues and business partners.
• Design, write, translate, code, test, and monitor software programs and applications to specifications; correct errors, identify areas for improvement, and debug software.
• Align external partner deliverables and support with internal team capacity, velocity, and delivery plans to ensure predictable dates and live-service support.
• Collaborate with project management on conceptualizing and developing software programs and applications.
• Help define, develop, and document software business requirements, objectives, deliverables, and specifications with internal users and departments.
• Help define software development project plans, including scope, schedule, and implementation.
• Analyze and assess existing business systems and procedures.

Benefits

• Diverse, inclusive, professional work environment.
• Flexible work schedules.
• Company match on 401(k).
• Competitive paid time off policy.
• Generous employer contribution for health, dental, and vision insurance.
• Company-paid short-term and long-term disability insurance.
• Paid maternity and paternity leave.
• Tuition reimbursement.
• Company-paid life insurance.
• Employee Assistance Program.
• Wellness programs.
• Fun employee and company events.
• Discounts on travel insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior