Solutions Engineer - US Commercial - Chicago
About The Position
Cisco is seeking a customer-focused technical sales professional with a strong background in enterprise networking, data center, and security. The Solutions Engineer provides technical information and guidance to customers, delivering meaningful outcomes through Cisco’s product and services portfolio. Working in a pre-sales technical role alongside Account Managers, the SE showcases solutions, gives customer presentations, performs technical demonstrations, creates bills of materials, and runs proof-of-concept activities. The role partners with customers to consult, influence, and design solutions that support their desired outcomes. Cloud, automation, and AI experience are nice to have. The position contributes to account planning, identifies growth opportunities, and aligns technical strategies with customer objectives. It builds cross-architectural expertise, leads solution conversations with technical executives, and applies an understanding of customer business challenges to guide customers toward portfolio solutions. The SE also leads demonstrations, demand-generation and enablement activities, competitive positioning, cross-functional collaboration, knowledge sharing, and adaptation to changing market conditions. Candidates must live in or relocate to Chicago.
Requirements
- At least 4 years of industry-related experience.
- BS/BA in electrical engineering or computer science, or relevant experience.
- Cisco product experience or relevant experience with key competitor offerings in the technology area of emphasis.
- Strong enterprise networking background, including data center and security.
- Must live in or relocate to Chicago.
Nice To Haves
- Cloud, automation, and AI experience.
- Knowledge of Cisco solutions and networking fundamentals.
- Customer intimacy skills.
- Pre-sales experience.
- CCNP Enterprise.
Responsibilities
- Contribute to account planning to identify growth opportunities and align technical strategies with customer objectives.
- Expand knowledge of Cisco’s portfolio, cross-architectural solutions, and domains.
- Partner to drive innovation and lead solution conversations with technical executives.
- Understand customers’ business challenges and guide them toward portfolio solutions.
- Influence customers’ strategic priorities and lead cross-architecture solution designs.
- Contribute to planning and lead execution of demand-generation and enablement campaigns.
- Examine underlying customer needs and promote cross-architecture solutions.
- Lead technical demonstrations that address specific business challenges.
- Use competitive market insights to position and differentiate Cisco solutions.
- Lead collaboration with internal teams and external partners to refine strategic alignment and strengthen customer relationships.
- Motivate SE and extended sales teams to share knowledge and guide structured educational initiatives.
- Implement adaptation strategies in response to evolving market conditions and challenges.
- Partner with Account Managers in a pre-sales technical function, including customer presentations, bills of materials, and proof-of-concept activities.
Benefits
- Medical, dental, and vision insurance, subject to plan eligibility.
- 401(k) plan with Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Potential eligibility for Cisco restricted stock unit grants.
- Paid holidays and a floating holiday for non-exempt employees.
- Paid birthday day off, year-end holiday shutdown, and personal wellness days.
- Paid vacation or participation in a flexible vacation time-off program, depending on employee classification.
- Paid sick time and carryover of unused sick time, subject to the stated limits.
- Additional paid time away may be requested for critical or emergency family issues.
- Optional paid volunteer days.
- Sales-plan performance-based incentive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
