Solutions Engineer - US Commercial, L.A.

Cisco • Glendale, AZ

2d

About The Position

Cisco is seeking a customer-focused Solutions Engineer (SE) for its US Commercial Sales team in the Los Angeles area. The SE is a technical sales professional who provides customers with technical information and guidance, delivering meaningful outcomes through Cisco’s product and services portfolio. The role partners with Account Executives in a pre-sales technical function to showcase Cisco solutions, present to customers, conduct technical demonstrations, create bills of materials (BoMs), and run proof-of-concept activities. The SE consults with customers, influences decisions, and designs solutions to help meet their desired outcomes. The position calls for strong technology aptitude, quick learning, staying current, and interpersonal, presentation, and troubleshooting skills that inspire confidence.

The SE serves as a technology solution consultant to customers and the Cisco account team, draws on Cisco technology, services, and support specialists, and collaborates with Account Executives on account planning. The role educates customers about Cisco’s differentiation, creates demand, establishes Cisco brand preference, and aligns product and service capabilities with customer business drivers. Relevant technical areas include Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud. The candidate must reside or be willing to relocate to the Los Angeles, California area.

Requirements

• At least 5 years of pre-sales, industry-related experience.
• Cisco product experience or relevant experience with key competitor offerings.
• Knowledge of Cisco solutions and networking fundamentals.
• Must reside or be willing to relocate to the Los Angeles, California area.

Nice To Haves

• CCNP certification preferred; obtaining it is required within 18 months of hire.
• Practical experience integrating AI tools, automation scripts, and digital collaboration platforms into daily workflows to support technical problem-solving, innovation, and cross-functional knowledge sharing.
• Customer intimacy skills.
• BS/BA in Electrical Engineering or Computer Science.

Responsibilities

• Serve as a technology solution consultant to customers and the Cisco account team.
• Leverage Cisco technology, services, and support specialists.
• Collaborate closely with the Account Executive on account-planning activities.
• Educate customers on Cisco differentiation and create demand.
• Establish a preference for the Cisco brand.
• Align Cisco product and service capabilities with customers’ business drivers.
• Partner with Account Executives in a pre-sales technical function to showcase solutions and provide customer presentations.
• Perform technical demonstrations, create bills of materials (BoMs), and run proof-of-concept activities.
• Consult with customers, influence decisions, and design solutions that support desired customer outcomes.
• Provide technical information and guidance to customers based on Cisco’s product and services portfolio.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Paid holidays
• Floating holiday for non-exempt employees
• Paid day off for employee’s birthday
• Paid year-end holiday shutdown
• Personal wellness days
• Paid vacation or flexible vacation time off, depending on employee classification
• Sick time off
• Additional paid time away may be requested for critical or emergency family issues
• Optional paid volunteer days
• Sales-plan performance-based incentive pay
• Potential Cisco restricted stock unit grants

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed