Solutions Engineer

Cisco • Phoenix, AZ

17d • $209,100 - $344,700 • Onsite

About The Position

Our Global Enterprise Premier Segment desires to bring onboard a Solutions Engineer (SE), that will be working as a trusted advisor and partner to top Enterprise Organizations. The SE will be a member of a customer Account Team in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs. The role involves working towards common goals and demonstrating the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities. The end result is ensuring that the Cisco architectural vision addresses the desired new outcomes and capabilities that the customers need to support their business. The SE will gain access to the palette of Cisco technologies and applications in the financial services industry. They will collaborate with Account Managers, Technical Architects, and other SE’s as a team to present solutions and support overall architecture development customized for our largest global customers. The SE will provide solution and architectural perspectives across the Cisco product portfolio and can use their technical specialization for specific opportunities. The role requires acting in an increasingly consultative fashion and being looked to as a trusted technical advisor in their field by the account team and customers. The SE will keep up-to-date on relevant competitors’ solutions, products and services and assist with the development of formal sales plans and proposals for assigned opportunities.

Requirements

• Provide a consultative relationship with the customer.
• Collaborate with immediate and extended teams to develop customer-focused solutions driving industry-wide innovation.
• Demonstrate business relevance associated with developed solutions.
• Deliver and/or support delivery of technical presentations and solutions demonstrations to customers as part of an overall solution architecture.
• Knowledge of baseline SE/SA skills and in-depth knowledge in at least one adjacent technology including Data Center, Collaboration, Security or Route/Switch/Wireless.
• Understanding of overall Cisco solutions, competitors, and associated technologies in the overall IT market.
• Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions and incorporate Cisco solutions into a broader technology environment.
• 5+ years of related experience in technical sales, pre-sales, or client-facing consulting roles.
• Cisco product experience or relevant experience with key competitor offerings.
• Proven pre-sales experience, with the ability to translate technical solutions into business value.
• A Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field (or equivalent experience).
• Professional certifications (e.g., CCIE, CCNP) are highly desirable.

Nice To Haves

• Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value.
• Conversant in AI infrastructure and IT use cases.
• Strong knowledge of Cisco technologies, including switching, wireless, routing, data centers, and security.
• Excellent presentation, communication, and technical consulting skills.
• A passion for technology and problem-solving with the ability to learn quickly and adapt to new trends.

Responsibilities

• Act as a trusted advisor and partner to top Enterprise Organizations.
• Be a member of a customer Account Team in a pre-sales technical role.
• Showcase Cisco product solutions, set up demonstrations, and explain features and benefits to customers.
• Design and configure products to meet specific customer needs.
• Demonstrate the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities.
• Ensure the Cisco architectural vision addresses desired new outcomes and capabilities for customers.
• Gain access to Cisco technologies and applications in the financial services industry.
• Collaborate with Account Managers, Technical Architects, and other SE’s to present solutions and support architecture development for global customers.
• Provide solution and architectural perspectives across the Cisco product portfolio.
• Use technical specialization for specific opportunities.
• Act in a consultative fashion and be a trusted technical advisor.
• Keep up-to-date on relevant competitors’ solutions, products, and services.
• Assist with the development of formal sales plans and proposals for assigned opportunities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• Flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested for critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)
• Performance-based incentive pay (for sales roles)
• Grants of Cisco restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Senior