Solutions Engineer

CGIAtlanta, GA
$113,400 - $223,200Remote

About The Position

We are seeking a highly motivated and technical Solutions Engineer to join our dynamic team. This role is crucial in bridging the gap between business needs and technical solutions, ensuring seamless product development and system functionality. The ideal candidate will possess a strong technical acumen, a deep understanding of Agile methodologies, and excellent communication skills to collaborate effectively with various stakeholders.

Requirements

  • Proven experience as a Systems Analyst or similar role in an Agile/Scrum environment.
  • Strong understanding and practical experience with Agile principles and Scrum ceremonies.
  • Ability to translate business requirements into technical specifications and vice versa.
  • Experience working with Workforce Management software is a plus.
  • Exceptional communication and interpersonal skills for effective stakeholder management.
  • Familiarity with ticket management systems and dependency tracking.

Responsibilities

  • Lead and facilitate Scrum Ceremonies (e.g., daily stand-ups, sprint planning, reviews, retrospectives) to ensure efficient and effective team operations within an Agile framework.
  • Provide critical input into product and feature design, actively participating in product discovery and meticulously gathering, analyzing, and documenting system requirements.
  • Create comprehensive and clear documentation for both existing and future systems, ensuring accurate and up-to-date information is available for all relevant parties.
  • Foster strong partnerships with stakeholders, acting as a key liaison to understand their needs, manage expectations, and ensure alignment between business objectives and technical solutions.
  • Actively participate in Tech Huddles to gain deep context on technical discussions and system architecture. Proactively take and follow through on actions identified during these huddles to drive technical progress.
  • Manage and streamline workflow through efficient Ticket Creation and diligent Dependency Coordination, ensuring smooth execution of tasks and resolution of blockers.

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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