Solutions Engineer
About The Position
We’re looking for an experienced Solution Engineer that will report directly to our Sr. Director, Technical Services. As a Solution Engineer in the Solution Advisory Team you will play a key role in driving customer success by developing customer-specific solutions that extend and personalize the core Digimarc Illuminate platform and related solutions. You have a passion for technology and for engaging with customers. You will bring your strong technical and business skills to bear to develop first-class solutions that drive business value. You are curious and intuitive, and enjoy experimenting and finding full-stack creative solutions to unique problems. You enjoy variety and delighting internal and external customers with polished implementations which are well thought out. This role requires an openness to travel estimated at 20%.
Requirements
- BS degree in a technical field or equivalent experience.
- 3+ years of production-level programming experience: fluent in JavaScript (node).
- Experience in other programming languages a bonus: C++, Java, Bash, Python.
Responsibilities
- Provide technical onboarding and guidance to customers, agencies and partners developing solutions for the Illuminate platform.
- Configure and setup accounts in the Illuminate platform.
- Become a subject matter expert in the use of our tools and APIs.
- Script master data imports and custom data exports.
- Code against vendor and partner services to build real-time integrations.
- Develop add-on functionality using web based tools (node, JavaScript etc.) that extends the use and value proposition of the solutions.
- Collaborate with the engineers, product managers, and other technical team members of your customers and partners.
- Support the design and development of sales demos and proof of concept applications.
- Provide 2nd and 3rd level technical support to our customers.
- Proactively contribute to the wider success of the Solution Advisory Team.
- Collaborate with internal Digimarc teams to ensure solutions are fit for purpose and meet the needs of our customers.
Benefits
- Comprehensive Benefits Including Medical, Dental, Vision, & Retirement Savings Plan
- Restricted Stock Units
- Flexible Paid Time Off & Holidays
- Life Insurance
- Employee Stock Purchase Plan (ESPP)
- Mentorship Opportunities
- Training & Development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
